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Human Capital and Performance of Water and Sewerage Utilities, Kenya

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Listed:
  • Emanuel Owako

    (Maseno University, Kenya)

  • Charles Nyangara, PhD

    (Senior Lecturer PhD, Maseno University, Department of Business Administration, Kenya)

Abstract

Kisumu Water and Sewerage Company has consistently struggled to achieve its envisioned accepted performance against business plan target of 80%set by the Water Sector Regulatory Board standards despite having unlimited access to government subsidies, donor grants, commercial loans and enabling policy environment. This study sought to establish the influence of human capitalon performance of KIWASCO. The study adopted a correlation research design with a sample size of 68 respondents selected through Stratified random sampling from a target population of 83 managers while data was collected using a semi-structured questionnaire. Both descriptive and inferential statistics were used to analyze the data, involving means and standard deviation and correlation and regression analysis. The study established a significant influence of human capital (p

Suggested Citation

  • Emanuel Owako & Charles Nyangara, PhD, 2021. "Human Capital and Performance of Water and Sewerage Utilities, Kenya," International Journal of Research and Scientific Innovation, International Journal of Research and Scientific Innovation (IJRSI), vol. 8(6), pages 40-44, June.
    • Handle: RePEc:bjc:journl:v:8:y:2022:i:6:p:40-44
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    References listed on IDEAS

    as
    1. Margaret A. Peteraf & Jay B. Barney, 2003. "Unraveling the resource-based tangle," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 24(4), pages 309-323.
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