The Role of Student Affairs in Promoting Student Success and Retention

Purpose: Universities place a high priority on student success, yet data shows that one-third of students drop out of postsecondary education without receiving a diploma. While some research suggests that student affairs activities and programs have an effect on college achievement, others suggest that additional unknown factors may be at play. In this study, the general aim is to determine the roles of student affairs and its relationship on student retention and success. Methodology: The researchers used quantitative techniques with descriptive-correlational study design to reach these aims and objectives. Simple random sampling was used in order to select individuals who participated in the study. A total of 60 respondents were selected and were given a researcher-made questionnaire that contains the demographic profile of the respondents, level of satisfaction on the roles of student affairs and their level of student success and retention. Findings: Student affairs activities and programs helped students succeed and stay enrolled. Student success and retention were found to be higher for those who actively participated in student affairs activities. Additionally, the students' suggestions for the roles of student affairs included providing accessible and secure residential options for students, psychosocial and mental health programs, career opportunities, physical fitness opportunities, and opportunities to develop and enhance talents, abilities, and values for appreciating, promoting, and conserving national culture and multi-cultural heritage, as well as providing accessible health services like online medical. Unique Contribution to Theory, Policy and Practice: The researcher then recommended that students should be encouraged to participate in student affairs and programs. Also, increase student affairs efforts to reach students about the services, programs and activities and student affairs should focus on activities that improve the motivation and engagement of the students towards learning and their surroundings. Moreover, develop programs and activities that will enable students to have confidence in subject areas, especially on student retention. Lastly, for future researchers, it is recommended to make use qualitative observations in studying the variable for this study.