Impact of Workplace Environment on Employee Job Satisfaction in Zambia

Purpose: The aim of the study was to assess the impact of workplace environment on employee job satisfaction in Zambia. Methodology: This study adopted a desk methodology. A desk study research design is commonly known as secondary data collection. This is basically collecting data from existing resources preferably because of its low cost advantage as compared to a field research. Our current study looked into already published studies and reports as the data was easily accessed through online journals and libraries. Findings: The workplace environment significantly impacts employee job satisfaction, with factors such as physical workspace, organizational culture, and management practices playing crucial roles. A positive and supportive work environment, characterized by well-designed, comfortable, and safe physical spaces, contributes to higher levels of job satisfaction. Organizational culture, including values, communication styles, and social interactions, also affects how employees perceive their job and their overall satisfaction. Effective management practices, such as recognition, feedback, and opportunities for professional growth, further enhance job satisfaction by making employees feel valued and motivated. Conversely, a negative workplace environment can lead to stress, dissatisfaction, and higher turnover rates, highlighting the importance of creating conducive work conditions for employee well-being and productivity. Implications to Theory, Practice and Policy: Job characteristics theory (JCT), social exchange theory and environmental psychology theory may be used to anchor future studies on assessing the impact of workplace environment on employee job satisfaction in Zambia. Implementing flexible workspace designs that allow employees to choose environments based on their tasks and preferences is a practical recommendation. Developing workplace policies that promote work-life balance, mental health support, and wellness programs is crucial for enhancing employee satisfaction and well-being.