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The Impact of E-Commerce on Small and Medium Enterprises in the Second District of Albay

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  • Jefferson S. Flores

    (Bicol College, Philippines)

Abstract

The development of the internet has radically changed how consumers transact with businesses and make purchases of products and services. This paper aims to comprehensively examine and assess the effects of e-commerce adaption on the local Small and Medium Enterprises (SMEs) sector within the province of Albay. Specifically, it aimed to determine the status of SME in the province of Albay, in terms of Profile of the establishments and E-commerce adoption of the establishments. Also to investigate the impact in the integration of E-commerce into SME operation in Revenue Growth, Market Reach, Cost Efficiency, and Profitability. To identify the factors that hinder e-commerce adoption among SMEs in Albay and propose actionable recommendations and strategies for policymakers, business associations, and support organizations to enhance the e-commerce ecosystem for SMEs in the Province of Albay. A survey questionnaire used as an instrument and applied the descriptive-quantitative design. The study found out that there are identified small and medium enterprises in the mentioned locality based on profile and e-commerce adoption. Specific variables has a positive result regarding the integration of the e-commerce into SMEs in Albay despite of the challenges. Designed actionable and strategies for policymakers to enhance and implement for the SMEs in Albay Province.

Suggested Citation

  • Jefferson S. Flores, 2025. "The Impact of E-Commerce on Small and Medium Enterprises in the Second District of Albay," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 841-883, January.
    • Handle: RePEc:bcp:journl:v:9:y:2025:i:1:p:841-883
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    References listed on IDEAS

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    1. Omar Hasan Salah & Zawiyah Mohammad Yusof & Hazura Mohamed, 2021. "The determinant factors for the adoption of CRM in the Palestinian SMEs: The moderating effect of firm size," PLOS ONE, Public Library of Science, vol. 16(3), pages 1-25, March.
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