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Evaluating the Effectiveness of Online Language Learning Platforms for Non-Native Learners’ Mastery of Kiswahili: A User-Centric Perspective

Author

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  • Japhael Mgoma Jambo

    (Advanced school of interpreters and interpreters (ASTI), University of Buea, Cameroon)

  • Monday Israel Bwambayeko

    (University of Dar es Salaam – Dar Es Salaam College of Education (DUCE), Tanzania)

Abstract

This study investigates the efficiency of Online Language Learning Platforms (OLLPs) in facilitating Kiswahili acquisition among non-native learners. Through a structured questionnaire administered to 24 participants, the research examines the key features of popular Kiswahili Online Language Learning Platforms (KOLLPs). This includes interactive exercises, gamification, pronunciation aids, and cultural content. The findings reveal that KOLLPs with engaging and dynamic content significantly enhance user satisfaction and speaking skills. However, areas for improvement include insufficient cultural integration and challenges related to accessibility and technical support. Furthermore, the study underscores the importance of user-centred design in KOLLPs. This suggests that, enhanced platform features can meet the diverse needs of learners. This would promote greater proficiency in Kiswahili. Generally, KOLLPs can transform the language acquisition experience by making it more effective and inclusive for non-native speakers (NNSs), if existing gaps would be addressed along with incorporation of user’s feedbacks.

Suggested Citation

  • Japhael Mgoma Jambo & Monday Israel Bwambayeko, 2024. "Evaluating the Effectiveness of Online Language Learning Platforms for Non-Native Learners’ Mastery of Kiswahili: A User-Centric Perspective," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(12), pages 1120-1140, December.
    • Handle: RePEc:bcp:journl:v:8:y:2024:i:12:p:1120-1140
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    References listed on IDEAS

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    2. Viswanath Venkatesh & Fred D. Davis, 2000. "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, INFORMS, vol. 46(2), pages 186-204, February.
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