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Job Involvement and Job Satisfaction as Correlates of Responsiveness among Nurses in Abua Multi-System Hospital, Ado-Ekiti, Ekiti State

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  • Dr. Timothy Ihinmoyan

    (Department of Business Administration, Faculty of Administration and Management Sciences, Adekunle Ajasin University, Akungba-Akoko Ondo State, Nigeria)

Abstract

Responsiveness is a service quality widely acknowledged for its beneficial impact. Job satisfaction or employee satisfaction is a measure of workers’ contentedness with their job, whether they like the job or individual aspects or facets of jobs, such as nature of work or supervision, Job Involvement refers to the psychological and emotional extent to which someone participates in his/her work, profession, and company. The study was a cross-sectional survey in which 68 nurses comprising 25 males and 43 females were purposively selected. Participants were drawn from nurses in Abua Multi-System Hospital, Ado-Ekiti, Ekiti State. A structured questionnaire divided into four sections and contained standardised scales that measured responsiveness, job involvement, and job Satisfaction was used for data collection. The scales were revalidated during pilot study to ascertain their reliability and suitability for use within the Nigerian cultural context. They all yielded high Cronbach alpha coefficients. Three hypotheses were tested in the study. Data were analyzed using multiple regression at 0.05 level of significance. Results showed significant joint influence of’ job Satisfaction and job involvement on empathic behaviour, F (2,68) 12.68, p

Suggested Citation

  • Dr. Timothy Ihinmoyan, 2022. "Job Involvement and Job Satisfaction as Correlates of Responsiveness among Nurses in Abua Multi-System Hospital, Ado-Ekiti, Ekiti State," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 6(4), pages 89-93, April.
    • Handle: RePEc:bcp:journl:v:6:y:2022:i:4:p:89-93
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    References listed on IDEAS

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    1. Homburg, Christian & Stock, Ruth, 2004. "The Link between Sales People’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 60486, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    2. Homburg, Christian & Stock, Ruth, 2004. "The Link Between Sales People’s Job Satisfaction and Customer Satisfaction in a Business-to-Business Context: A Dyadic Analysis," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 35550, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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