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Spiritual Intelligence and Work-Family Conflict: The Mediating Role of Happiness at Work and Work-Life Balance

Author

Listed:
  • Suhermin Suhermin

    (Indonesia School of Economics (STIESIA), Indonesia)

  • Dian Palupi

    (Indonesia School of Economics (STIESIA), Indonesia)

  • Mohammad Faisal

    (Indonesia School of Economics (STIESIA), Indonesia)

Abstract

The study examines the Work-Family Conflict (WFC) experienced by bank employees, particularly at Bank Jatim and its impact on their well-being and performance in the context of high-pressure work environments. The study aims to explore the relationship between work-family conflict, work-life balance, spiritual intelligence, and employee performance. The study utilizes a quantitative research methodology to explore the relationships among various variables, focusing on all 75 Bank Jatim branch staff in Madiun, East Java, Indonesia. The research employs a saturated sampling technique by including the entire population in the sample and collecting primary data through a questionnaire. Data analysis is performed using PLS-SEM. Spiritual intelligence has a positive and significant effect on happiness at work. Spiritual intelligence does not significantly impact work-family conflict. Spiritual intelligence positively and significantly influences work-life balance. Happiness at work does not significantly affect work-family conflict. Work-life balance has a significant negative effect on work-family conflict. The indirect effect of spiritual intelligence on work-family conflict through happiness at work is not significant. The indirect effect of spiritual intelligence on work-family conflict through work-life balance is significant. The study contributes to the enrichment of workplace psychology theories and offers practical recommendations for organizations.

Suggested Citation

  • Suhermin Suhermin & Dian Palupi & Mohammad Faisal, 2025. "Spiritual Intelligence and Work-Family Conflict: The Mediating Role of Happiness at Work and Work-Life Balance," European Journal of Studies in Management and Business, EUROKD, vol. 33, pages 18-32.
    • Handle: RePEc:bco:mbrqaa::v:33:y:2025:p:18-32
    DOI: 10.32038/mbrq.2025.33.02
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