An Information Architecture Framework for High-performance Professionals Development

Qualifying high-performance professionals to meet the rigorous quality expectations of society is an ongoing challenge. This research proposes the application of concepts such as Information Organization, Information Architecture, Informational Spaces, Multimodality, Relevance Theory, and Gamification to address the informational needs of high-performance professionals. The core proposition is that an Information Architecture Model, supported by Multimodality and coupled with the principles of Information Organization and Gamification, can enhance the training of high-performance professionals. Information Architecture enables an effective flow of information within informational environments, while Multimodality contributes to diverse semiotic learning objects organized within informational spaces. According to Buckland (1991), information can be understood in three dimensions: a. Information-as-process; b. information-as-knowledge; c. information-as-thing, referring to things understood as informative. Brookes (1980) explored the scientific foundations of information and presented a formula that describes the incorporation of information into an individual's body of knowledge through communication. Wurman (2005) defines informational spaces as structurally designed environments created by information architects to meet the specific informational needs of users, effectively filtering essential and relevant information from an overwhelming amount of available data. The IAAM (Information Architecture Associated with Multimodality) model has been implemented in professional training courses. It serves as a guide for planning and constructing Informational Spaces tailored for training high-performance professionals. This model applies to the work of information architects, whether they are professors in a specific discipline or auxiliary educators. In an applied exploratory research approach, questionnaires were distributed to students (the intended users of the proposed model) and their immediate managers, who evaluated their performance. The evaluations indicated a high level of acceptance of the IAAM model. This research is representative since it includes several professionals.