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Method of Assessing the Impact of Emotional Intelligence on Staff Efficiency

Author

Listed:
  • Maria Vesolovska
  • Veronika Karkovska

Abstract

This article explores the role of EI in the context of business and its impact on organizational efficiency. The authors propose an innovative mathematical model that considers various aspects of employees' emotional intelligence and investigate its correlation with efficiency. Utilizing decision models, they analyze key factors affecting EI levels and forecast the number of successful projects for each employee. These insights enable organizational leadership to develop personalized approaches to team development and ensure efficient resource utilization. Moreover, the analysis of forecasts aids in anticipating future risks and selecting optimal strategies for market success. The practical application of the developed model can assist corporations in understanding and maximizing their personnel's potential amidst constant change and competitive landscapes.

Suggested Citation

  • Maria Vesolovska & Veronika Karkovska, 2025. "Method of Assessing the Impact of Emotional Intelligence on Staff Efficiency," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 2, pages 129-145.
    • Handle: RePEc:bas:econst:y:2025:i:2:p:129-145
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    File URL: http://archive.econ-studies.iki.bas.bg/2025/2025_02/2025_02_08.pdf
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    More about this item

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J63 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Turnover; Vacancies; Layoffs
    • J82 - Labor and Demographic Economics - - Labor Standards - - - Labor Force Composition
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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