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Relationship between Leadership Behaviour and Employee Satisfaction in an Organisation (Based on the Example of the Sector of Trade)

Author

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  • Tsvetan Davidkov
  • Yavor Yankulov

Abstract

This article aims to establish the connection between managerial style and employee satisfaction. Two hypotheses are examined, based on satisfaction markers and different management techniques: X1. The significant correspondence is between management style and job satisfaction; X2. Employees who favour their manager’s style are more satisfied than those who seek a different manager. Both hypotheses are proven. To achieve higher satisfaction having an attentive manager ranks higher than participating in the decision-making. Results point to specific actions that can be taken in SLAES spheres to boost job satisfaction. Such actions include stronger involvement in the organisation, better performance, lower turnover and others. Those results are based on the questionnaires amongst 1145 participants from the SLAES sector (of which 865 are traders by profession). The conclusions from this paper are applicable in the mentioned field.

Suggested Citation

  • Tsvetan Davidkov & Yavor Yankulov, 2024. "Relationship between Leadership Behaviour and Employee Satisfaction in an Organisation (Based on the Example of the Sector of Trade)," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 6, pages 53-70.
    • Handle: RePEc:bas:econst:y:2024:i:6:p:53-70
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    File URL: https://www.iki.bas.bg/Journals/EconomicStudies/2024/2024-6/03_Yavor-Yankulov.pdf
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    More about this item

    JEL classification:

    • L29 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Other
    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy

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