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The six stages of digital transformation and practical steps to get started in your organisation

Author

Listed:
  • Wilcox, Justin

    (Cirrus Aircraft, USA)

  • Bugni, Marcus

    (Andersen Corporation, USA)

Abstract

Many of today’s most successful supply chains are ones that have executed a digitisation of information processes. Digital information unlocks game-changing experiences that we have recently grown accustomed to, such as two-day online delivery and order visibility. Digital transformation has quickly become a popular buzzword in supply chain management, a term that everyone understands as important for the future. Unfortunately, many struggle to get started with this concept, facing an immense resistance to change and a lack of leadership support. This paper compares and contrasts companies that are data-driven and those that are not, introduces the six stages of digital transformation and helps the reader to identify where their company currently is. It also provides a set of practical steps to get started in your organisation and discusses some roadblocks that you are likely to encounter. The paper will be especially impactful for those looking to drive digital change in their organisations by leading the effort to analyse, simplify and digitise legacy processes.

Suggested Citation

  • Wilcox, Justin & Bugni, Marcus, 2023. "The six stages of digital transformation and practical steps to get started in your organisation," Journal of Supply Chain Management, Logistics and Procurement, Henry Stewart Publications, vol. 6(2), pages 140-154, December.
    • Handle: RePEc:aza:jscm00:y:2023:v:6:i:2:p:140-154
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    More about this item

    Keywords

    digital; transformation; process; digitisation; data-driven; technology;
    All these keywords.

    JEL classification:

    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management

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