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3PL collaboration: Supply chain success stories between shippers and 3PLs

Author

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  • Siekerman, Robin C.

    (The Shippers Group, USA)

Abstract

Two compelling case studies address true shipper and third-party logistics (3PL) collaboration and what it looks like to get to a symbiotic relationship and mutualism. This is a place where true collaboration occurs, resulting in benefits of service, efficiency and balance of cost and profit for supply chain partners. In this paper are examples of how healthy conflict builds trust, especially when one party initially perceived a successful outcome as one-sided. The focus is on how collaboration among supply chain partnerships produces innovative solutions, more efficient operations, lower logistics costs and better service. The paper explores types of collaboration and when they work best, how to drive collaboration with customers and key outcomes of collaboration in consumer packaged goods (CPG) supply chains.

Suggested Citation

  • Siekerman, Robin C., 2021. "3PL collaboration: Supply chain success stories between shippers and 3PLs," Journal of Supply Chain Management, Logistics and Procurement, Henry Stewart Publications, vol. 4(1), pages 90-99, September.
    • Handle: RePEc:aza:jscm00:y:2021:v:4:i:1:p:90-99
    as

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    More about this item

    Keywords

    3PL warehousing; CPG manufacturing; supply chain; strategic collaboration; tactical collaboration; partnership; collaborative innovation;
    All these keywords.

    JEL classification:

    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management

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