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Breaking down silos: A journey from functional distance to collaborative accountability

Author

Listed:
  • Eory, Laura

    (Senior Manager of Transportation, GAF, USA)

Abstract

Silos or behaviours that disconnect people from others within their organisation can play a key role in the overall performance of companies, especially large businesses. This paper explains how to review current silos, address or minimise challenges within them, and create employee engagement and collaborative accountability. There are many types, but three significant silos to avoid and address include physical, organisational and experiential silos. Once silos are identified, ‘broken down’, or minimised, leaders often declare victory and are surprised to see them return. By aligning goals and establishing a culture of collaborative accountability, engaged leaders can maintain better communication and connections across teams and functions to ensure the broader organisation continues moving forward together in pursuing broader business strategy. All these pieces together help create optimal performance and deliver top results.

Suggested Citation

  • Eory, Laura, 2021. "Breaking down silos: A journey from functional distance to collaborative accountability," Journal of Supply Chain Management, Logistics and Procurement, Henry Stewart Publications, vol. 4(1), pages 37-45, September.
  • Handle: RePEc:aza:jscm00:y:2021:v:4:i:1:p:37-45
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    More about this item

    Keywords

    silos; physical; organisation; experience; goals; accountability; supply chain;
    All these keywords.

    JEL classification:

    • L23 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Organization of Production
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management

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