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Transforming a decades-old workplace to support a multigenerational workforce for years to come: A case study

Author

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  • Butler, Erin Murray
  • Jeffers, Holly

Abstract

A well-respected and traditional Chicago-based investment bank and asset management company expands well beyond its Midwestern roots to serve a growing clientele of high-net-worth individuals and institutions across the US, Europe and Asia. Assessing its future, the company’s managers embrace a sweeping strategy to build a towering new headquarters that will cater not just to its growing client base but also its five generations of employees. Through a six-year process of thorough and innovative surveys, testing and design, William Blair & Company arrived at an award-winning office structure that has boosted its business footprint, employee culture and civic presence. Those leading the project say that internal communications and continuing measurement of the work environment, tools and changing needs of employees and clients are key to success.

Suggested Citation

  • Butler, Erin Murray & Jeffers, Holly, 2018. "Transforming a decades-old workplace to support a multigenerational workforce for years to come: A case study," Corporate Real Estate Journal, Henry Stewart Publications, vol. 8(1), pages 65-83, September.
    • Handle: RePEc:aza:crej00:y:2018:v:8:i:1:p:65-83
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    More about this item

    Keywords

    workplace; communications; mobile; data; testing; environment; open floor plan; workplace survey; measurable data;
    All these keywords.

    JEL classification:

    • R3 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Real Estate Markets, Spatial Production Analysis, and Firm Location

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