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The future of the financial workplace: Banks, workplace and property in a changing world

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  • Austin, Neil

Abstract

The global financial crisis has been a wake-up call for the banking industry, which has faced increased costs and regulation coupled with reduced profit margins. This situation has resulted in cutbacks in people and property, and many workplaces have not evolved relative to other sectors such as technology, media and telecommunications (TMT). Consequently, banks are in danger of missing out on new opportunities associated with changes in consumer demand, the continuing technology revolution, evolving worker requirements and the so-called ‘war for talent’. This paper identifies five key forces impacting the banking sector, assesses what these mean for the future of banking and the workplace, and makes recommendations as to how banks should respond. The paper references a recent DTZ and Unwork report that leveraged 100 interviews with senior figures in the world's largest retail and commercial banks. The paper provides insights that corporate real estate executives, in banks and other sectors, could use to inform workplace strategy and business planning.

Suggested Citation

  • Austin, Neil, 2015. "The future of the financial workplace: Banks, workplace and property in a changing world," Corporate Real Estate Journal, Henry Stewart Publications, vol. 4(2), pages 156-165, January.
    • Handle: RePEc:aza:crej00:y:2015:v:4:i:2:p:156-165
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    More about this item

    Keywords

    banking; workplace; regulation; cost; technology; location; talent; organisational structure; retail; prediction; strategy;
    All these keywords.

    JEL classification:

    • R3 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Real Estate Markets, Spatial Production Analysis, and Firm Location

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