The Influence Of Work Environment And The Level Of Education Of Employees On The Incidence Of Job Dissatisfaction In The Republic Of Croatia

The paper examines the impact of the output of the higher education system and various characteristics of the work environment on the occurrence of job dissatisfaction among employees in the Croatian labor market. The scientific contribution is reflected in the previously unexplored effects of structural changes in the higher education system, such as the Bologna process, on the prevalence of job dissatisfaction, and in the use of a dissatisfaction measure devoid of subjective bias - the intention of the employed individual to change jobs. The empirical examination draws upon a dataset encompassing 91,045 full-time workers, accumulated over a decade-long span from 2009 to 2019. The employed econometric methodologies encompass logistic and probabilistic regression models. Our findings indicate that the estimated propensity for experiencing job dissatisfaction is higher among highly-educated workers who completed their education after the Bologna process has been established, in contrast to their counterparts who graduated prior to the implementation. It is also especially pronounced among the demographic cohort aged between 35 and 55 years. Additionally, an enhanced likelihood of dissatisfaction on the job is observed among employees who actively participate in various professional development programs, regardless of their education level. A positive correlation between productivity growth and decreased incidence of dissatisfaction further cements its role as a significant determinant in this context.