Identification and Classification of Driving and Preventive Factors of Knowledge Sharing in a Public Organization (in Persian)

Knowledge sharing, as a means of creating competitive advantage, is among the most important management concerns of organizations. In order to create knowledge sharing ability, organizations have to develop comprehensive factors that can facilitate the flow of knowledge and communication. Thus, the purpose of this study was to examine the factors that accelerate or decelerate knowledge sharing in East Azerbaijan Social Security Organization. This research is descriptive, applied, correlational and quantitative. The statistical population consisted of 150 managers and employees of the organization in 2013. Data were collected by a standardized questionnaire, containing the factors affecting knowledge sharing. The questionnaire was validated by means of face validity and its reliability was measured through Cronbach alpha coefficient, which was 0.98. The results show that all the factors under study, including corporate culture, organizational structure, information technology, support and commitment of senior management, and personal factors influence knowledge sharing in this organization. Finally, the priority impact of the factors is as follow: organizational culture (0.23), personal factors (0.16), information technology (0.13), the support and commitment of senior management (0.12), and organizational structure (0.11).