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The Impact of Stress Due to Digital Communication on Productivity: The Exploratory Study

Author

Listed:
  • Salmoun Khaoula

    (Abdelmalek Essaadi University, Tétouan, Morocco)

  • Chafik Khalid

    (Abdelmalek Essaadi University, Tétouan, Morocco)

  • Tijani Omar

    (Abdelmalek Essaadi University, Tétouan, Morocco)

Abstract

The theme of research was built progressively. At the beginning, the objective was to explain the relationship between stress due to e-hrm and satisfaction-productivity by using the stress model due to e-hrm to answer to the following problematic: how the stress induced by e-hrm can influence the satisfaction and the productivity of the personnel, but after the exploratory study made with 3 cases (automobile and aeronautics), we understood that the problematic is badly developed and the theme requires a reorientation towards the phenomena which touches the target from where the birth of this second problematic: how the stress induced by the digital communication can influence the productivity. To answer this latter we have developed a conceptual model of stress due to digital communication which is based on Transactional Theory (Lazarus & Launier, 1978), Transaction-Based Models (TBM (Tarafdar, Tu, Ragu-Nathan, & Ragu-Nathan, 2007), The Technostress Phenomen (Ragu-Nathan, Tarafdar, Ragu-Nathan, & Tu, 2008). The next step in the research is a continuation of the exploratory study to refine the model and thereafter a final study (quantitative or qualitative) to confirm the hypotheses.

Suggested Citation

  • Salmoun Khaoula & Chafik Khalid & Tijani Omar, 2020. "The Impact of Stress Due to Digital Communication on Productivity: The Exploratory Study," International Journal of Business and Administrative Studies, Professor Dr. Bahaudin G. Mujtaba, vol. 6(4), pages 201-208.
  • Handle: RePEc:apa:ijbaas:2020:p:201-208
    DOI: 10.20469/ijbas.6.10003-4
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    References listed on IDEAS

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    1. Chris D. Thomas & Alison Cameron & Rhys E. Green & Michel Bakkenes & Linda J. Beaumont & Yvonne C. Collingham & Barend F. N. Erasmus & Marinez Ferreira de Siqueira & Alan Grainger & Lee Hannah & Lesle, 2004. "Extinction risk from climate change," Nature, Nature, vol. 427(6970), pages 145-148, January.
    2. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    3. Shuja ul Islam & Rida Chughtai, 2019. "Antecedents of project managers turnover intention: Psychological distress as mediator," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 5(6), pages 303-315.
    4. John Harte & Annette Ostling & Jessica L. Green & Ann Kinzig, 2004. "Climate change and extinction risk," Nature, Nature, vol. 430(6995), pages 34-34, July.
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    Cited by:

    1. Globočnik Žunac, Ana & Kocijan, Samanta & Martinčević, Ivana, 2021. "Impact of Modern Communication Channels on Business Processes," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2021), Hybrid Conference, Zagreb, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Hybrid Conference, Zagreb, Croatia, 9-10 September 2021, pages 44-51, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.

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