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Assertive Communication Skills

Author

Listed:
  • Maria Daniela PipaÅŸ
  • Mohammad Jaradat

Abstract

Assertive communication is the ability to speak and interact in a manner that considers and respects the rights and opinions of others while also standing up for your own rights, needs and personal boundaries. Assertive communication skills create opportunities for open discussion with a variety of opinions, needs and choices to be respectfully heard and considered in order to achieve a win-win solution to certain problems. It can strengthen your relationships, reducing stress from conflict and providing you with social support when facing difficult times.

Suggested Citation

  • Maria Daniela PipaÅŸ & Mohammad Jaradat, 2010. "Assertive Communication Skills," Annales Universitatis Apulensis Series Oeconomica, Faculty of Sciences, "1 Decembrie 1918" University, Alba Iulia, vol. 2(12), pages 1-17.
    • Handle: RePEc:alu:journl:v:2:y:2010:i:12:p:17
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    More about this item

    Keywords

    ability; assertiveness; assertive behavior; passive behavior; aggressive behavior; submissive communication;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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