Customer Trust and Satisfaction: Insights from Mobile Banking Sector in Bangladesh
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- Kazi Md. Yusuf & Md Tamjid Ul Alam & Susmita Saha & Intekhab Fardin Turja, 2024. "Bangladeshi Banking: Customer Satisfaction Insights through SERVQUAL Model," International Journal of Science and Business, IJSAB International, vol. 40(1), pages 50-62.
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Keywords
Mobile banking; System quality; Information quality; Service quality; Trust; Customer satisfaction;All these keywords.
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