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Motor Carriers’ and Shippers’ Perceptions of the Carrier Choice Decision

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  • Premeaux, Shane R.

Abstract

This study investigates the perceived importance of 36 carrier selection variables to both motor carriers and shippers. The ranking discrepancies identified indicate that shippers and carriers do not classify certain motor carrier selection variables similarly. Fortunately, motor carrier perceptions have improved since the Abshire and Premeaux (1991) study. To enhance shipper satisfaction, carriers must emphasize the more important selection variables. Specifically, carriers need to focus on offering more flexible rates, respond effectively to emergency or unexpected situations, and provide information and services through a comprehensive, Web-enhanced, electronic-data-interchange.

Suggested Citation

  • Premeaux, Shane R., 2007. "Motor Carriers’ and Shippers’ Perceptions of the Carrier Choice Decision," Journal of the Transportation Research Forum, Transportation Research Forum, vol. 46(3).
    • Handle: RePEc:ags:ndjtrf:206891
    DOI: 10.22004/ag.econ.206891
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    File URL: https://ageconsearch.umn.edu/record/206891/files/646-766-1-PB.pdf
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    References listed on IDEAS

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    1. Poli, Patricia M. & Scheraga, Carl A., 2003. "A Balanced Scorecard Framework for Assessing LTL Motor Carrier Quality Performance," Journal of the Transportation Research Forum, Transportation Research Forum, vol. 42(3).
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    Cited by:

    1. Bury Alan & Paraskevadakis Dimitrios & Ren Jun & Saeed Farhan, 2017. "A framework for use in modelling the modal choice decision making process in North West England’s Atlantic Gateway," Logistics, Supply Chain, Sustainability and Global Challenges, Sciendo, vol. 8(1), pages 19-30, May.
    2. Peter Dzakah FANAM & Leigh ACKERLY, 2019. "Evaluating ocean carrier selection criteria: perspectives of Tasmanian shippers," Journal of Shipping and Trade, Springer, vol. 4(1), pages 1-16, December.

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    Keywords

    Public Economics;

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