Quality Management in Tourism and Hospitality: an Exploratory Study among Tourism Stakeholders
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Cited by:
- Monica Aureliana Petcu & Maria Iulia Sobolevschi-David & Stefania Cristina Curea, 2021. "Configuration of an Integrated Quality-Social Responsibility-Performance Management System in the Hospitality Industry. Case Studies: Balneary Tourism Romania," Sustainability, MDPI, vol. 13(13), pages 1-17, June.
- Tomáš Dania & Kateřina Mlejnková & Ida Rašovská, 2019. "Quality Destination Management," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 67(4), pages 1027-1037.
- Leyla MAHMUDOVA & Judit KATONÁNÉ KOVÁCS, 2018. "Definitining The Performance Of Small And Medium Enterprises," Network Intelligence Studies, Romanian Foundation for Business Intelligence, Editorial Department, issue 12, pages 111-120, December.
- Rose Ann A. Villarias & Kristin Iris G. Estores, 2021. "Resort Management Practices and Tourism Impacts of an Island Resort in Negros Occidental," Technium Social Sciences Journal, Technium Science, vol. 23(1), pages 823-845, September.
- Kapiki, Soultana Tania & Tsakiridou, Georgia, 2018. "Exploring the views on total quality human resources management between public and private educational units," MPRA Paper 98623, University Library of Munich, Germany.
- Ioana Crina POP COHUT, 2017. "Competitiveness Through Quality In The Hospitality Industry - Theoretical Aspects And Measurement Methods In The International Practice," Contemporary Economy Journal, Constantin Brancoveanu University, vol. 2(4), pages 147-155.
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Keywords
hotels; quality; service; tourism; hospitality;All these keywords.
JEL classification:
- L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
- L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
- L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism
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