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Ethical Practices In Commercial Website Design

Author

Listed:
  • Bogdan Onete

    (Academy of Economic Studies, Bucharest)

Abstract

Ethical practices within e-commerce are a concern for all who make transactions over the Web. The main concern is that the information needed for online transactions will be used unethically or in a manner not approved by the consumer . Consumers are losing trust in businesses and a loss of trust means loss of business, which equals loss of profit. E-commerce is beginning to understand the connection between trust and profit, and in response web sites are designed that give consumers options regarding their information in hope to gain or keep trust. By informing consumers of their rights and how their information will or can be used, e-commerce will gain the trust of consumers, leading to greater profitability and customer loyalty.

Suggested Citation

  • Bogdan Onete, 2008. "Ethical Practices In Commercial Website Design," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 10(23), pages 46-49, February.
    • Handle: RePEc:aes:amfeco:v:10:y:2008:i:23:p:46-49
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    Citations

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    Cited by:

    1. Doru Plesea & Rodica Pamfilie & Irina Maiorescu, 2011. "The Relationship Communication Structure - Uncertainty Avoidance Reflected in Romanian Websites Design," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 13(Special N), pages 746-753, November.

    More about this item

    Keywords

    ethics; web site; e-commerce; consumer;
    All these keywords.

    JEL classification:

    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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