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Digital Information Provision and Behavior Change: Lessons from Six Experiments in East Africa

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Listed:
  • Raissa Fabregas
  • Michael Kremer
  • Matthew Lowes
  • Robert On
  • Giulia Zane

Abstract

While some studies suggest mobile phone–based information programs change behavior; others find no effect. We evaluate six text message agricultural extension programs, collectively covering 128,000 farmers. A meta-analysis finds a 1.22-fold increase in the odds of adoption of recommended practices (95 percent CI: 1.16, 1.29). We cannot reject similar impacts across experiments. Impacts are increased by message repetition, but not by providing more granular information, using behavioral framings, or complementing texts with phone calls. There is little evidence of message fatigue or crowd-out. Despite modest absolute impacts detectable only with large samples or meta-analysis, texts are inexpensive enough to be cost-effective.

Suggested Citation

  • Raissa Fabregas & Michael Kremer & Matthew Lowes & Robert On & Giulia Zane, 2025. "Digital Information Provision and Behavior Change: Lessons from Six Experiments in East Africa," American Economic Journal: Applied Economics, American Economic Association, vol. 17(1), pages 527-566, January.
  • Handle: RePEc:aea:aejapp:v:17:y:2025:i:1:p:527-66
    DOI: 10.1257/app.20220072
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    References listed on IDEAS

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    More about this item

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • D91 - Microeconomics - - Micro-Based Behavioral Economics - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making
    • L96 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Telecommunications
    • O13 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Agriculture; Natural Resources; Environment; Other Primary Products
    • Q12 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Agriculture - - - Micro Analysis of Farm Firms, Farm Households, and Farm Input Markets
    • Q16 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Agriculture - - - R&D; Agricultural Technology; Biofuels; Agricultural Extension Services

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