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Perception and Satisfaction of Residents Regarding Services Provided Under Greater Faisalabad Water Supply, Sewerage and Drainage Project

Author

Listed:
  • Waseem Nawaz

    (PhD Scholar,Department of Sociology, Government College University Faisalabad, Punjab, Pakistan.)

  • Zahira Batool

    (Professor,Department of Sociology,Government College University Faisalabad, Punjab, Pakistan.)

  • Muhammad Shabbir Ch

    (Assistant Professor,Department of Sociology, Government College University Faisalabad, Punjab, Pakistan.)

Abstract

A project funded by Asian Development Bank was executed in 1996. This project included provision of potable water, sewerage and drainage services. A PhD level dissertation was conducted to assess the impacts of this project on target population. Faisalabad city is divided into four municipal zones. A multistage sampling method was adopted for selection of respondents. The data was collected by using a pre-coded interview schedule. Only Inferential techniques were applied for data analysis to explore the association among different variables. The results revealed that the beneficiaries perceived better about the environmental improvements as well as they are satisfied with services provided under this project. It has outcome from results that there is a strong association between improvements made in social, physical and economic aspects of the residents and perception and satisfaction level of people with services provided under this project. It can be concluded that the project has good and positive impact on all aspects of the life of dwellers.

Suggested Citation

  • Waseem Nawaz & Zahira Batool & Muhammad Shabbir Ch, 2020. "Perception and Satisfaction of Residents Regarding Services Provided Under Greater Faisalabad Water Supply, Sewerage and Drainage Project," Global Regional Review, Humanity Only, vol. 5(1), pages 136-142, March.
    • Handle: RePEc:aaw:grrjrn:v:5:y:2020:i:1:p:136-142
    DOI: 10.31703/grr.2020(V-I).17
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    References listed on IDEAS

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    1. Cohen, Barney, 2006. "Urbanization in developing countries: Current trends, future projections, and key challenges for sustainability," Technology in Society, Elsevier, vol. 28(1), pages 63-80.
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    More about this item

    Keywords

    Perception; Predictor variable; Response Variable; Perception; Satisfaction level.;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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