Field Research On Occupational Ethics In Banking: The Comparison Of Ethics Perceptions Of Employees Working At The Banks In Karaman And Konya

Today, at the helm of those issues mostly discussed and create trouble is the improperness of actions to the term of social responsibility. The case besides being accepted as a sub-title of the term of ethics, it can be claimed that the employees have the key role in practice for the point of origin of the ethics discussions. Because, the banks that traditionally provide monetary services, have free movement area in terms of the marketing of some services - despite various regulations. In brief, there exist staffs that use initiative. These initiatives involve different behaviour patterns by the staff to the customers according to their business volumes, giving more importance to more efficient customers and even un-fair practices such as those customers who object are right. However, due to the ethical rules, employees are obliged to procure the execution of activities in accordance with the foundation, objective and policies of the bank and to obey the principles of justice, accuracy, honesty and social responsibility for management. In the study it is mentioned clearly that employees and the management may use initiatives and the discussions on ethics may occur, and then a survey on the level of ethics of the employees working at the banks in Karaman and Konya is conducted. In the survey there are questions directed to demographic distribution and traditional scaled-questions directed to the level of understanding of some ethical issues, besides after presenting some real life cases the attendance of the responders is ensured through asking them to tell how they would behave in such cases. Then a comparison between the reflected (ideal) case and the practice (the reality) is made and some analyses are made on ethical values.