IDEAS home Printed from https://ideas.repec.org/a/kap/asiapa/v39y2022i3d10.1007_s10490-021-09753-1.html
   My bibliography  Save this article

The combined effects of positive and negative affect on job satisfaction and counterproductive work behavior

Author

Listed:
  • Junbang Lan

    (Sun Yat-sen University)

  • Yina Mao

    (Nanjing University)

  • Kelly Z. Peng

    (Hong Kong Shue Yan University)

  • Yong Wang

    (Huaiyin Institute of Technology)

Abstract

Management researchers have paid more attention to the role of affect in the workplace in the last two to three decades. While it is clear that positive affect (PA) and negative affect (NA) should be associated with positive and negative employee attitudes and behaviors, respectively, we know little about their combined effects. In this study, we provide preliminary evidence concerning the potential complexity of the interplay between PA and NA in affecting job satisfaction and counterproductive work behaviors (CWB). Results of polynomial regression analyses from a sample of 216 employees showed that congruence of PA and NA at high level leads to the higher level of job satisfaction and CWB than they are congruent at low level. For incongruence situations, PA higher than NA leads to higher level of job satisfaction and a lower level of CWB than when NA is higher than PA. Theoretical implications, limitations and future directions are discussed.

Suggested Citation

  • Junbang Lan & Yina Mao & Kelly Z. Peng & Yong Wang, 2022. "The combined effects of positive and negative affect on job satisfaction and counterproductive work behavior," Asia Pacific Journal of Management, Springer, vol. 39(3), pages 1051-1069, September.
  • Handle: RePEc:kap:asiapa:v:39:y:2022:i:3:d:10.1007_s10490-021-09753-1
    DOI: 10.1007/s10490-021-09753-1
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10490-021-09753-1
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10490-021-09753-1?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Weiss, Howard M. & Nicholas, Jeffrey P. & Daus, Catherine S., 1999. "An Examination of the Joint Effects of Affective Experiences and Job Beliefs on Job Satisfaction and Variations in Affective Experiences over Time," Organizational Behavior and Human Decision Processes, Elsevier, vol. 78(1), pages 1-24, April.
    2. Barry M. Staw & Robert I. Sutton & Lisa H. Pelled, 1994. "Employee Positive Emotion and Favorable Outcomes at the Workplace," Organization Science, INFORMS, vol. 5(1), pages 51-71, February.
    3. Catherine Lam & Frank Walter & Kan Ouyang, 2014. "Display rule perceptions and job performance in a Chinese retail firm: The moderating role of employees’ affect at work," Asia Pacific Journal of Management, Springer, vol. 31(2), pages 575-597, June.
    4. Sinclair, Robert C., 1988. "Mood, categorization breadth, and performance appraisal: The effects of order of information acquisition and affective state on halo, accuracy, information retrieval, and evaluations," Organizational Behavior and Human Decision Processes, Elsevier, vol. 42(1), pages 22-46, August.
    5. Kelly Z. Peng, 2017. "Responding to emotions in China: Gender differences and the emotion-job outcome relationship," Asia Pacific Journal of Management, Springer, vol. 34(2), pages 443-460, June.
    6. Venkatesh, Viswanath & Speier, Cheri, 1999. "Computer Technology Training in the Workplace: A Longitudinal Investigation of the Effect of Mood, ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 79(1), pages 1-28, July.
    7. Blake E. Ashforth & Kristie M. Rogers & Michael G. Pratt & Camille Pradies, 2014. "Ambivalence in Organizations: A Multilevel Approach," Organization Science, INFORMS, vol. 25(5), pages 1453-1478, October.
    8. Mao, Yina & Wong, Chi-Sum & Tao, Xiangnan & Jiang, Chunyan, 2018. "The impact of affect on organizational justice perceptions: A test of the affect infusion model," Journal of Management & Organization, Cambridge University Press, vol. 24(6), pages 893-916, November.
    9. Judge, Timothy A. & Larsen, Randy J., 2001. "Dispositional Affect and Job Satisfaction: A Review and Theoretical Extension," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(1), pages 67-98, September.
    10. Yong Wang & Kelly Z. Peng & Yina Mao & Junbang Lan, 2018. "Development of a Chinese measure on twelve basic emotions and a preliminary test on a two-dimensional model on emotions-job outcome relationship," Asia Pacific Journal of Management, Springer, vol. 35(2), pages 529-564, June.
    11. Brief, Arthur P. & Butcher, Ann Houston & Roberson, Loriann, 1995. "Cookies, Disposition, and Job Attitudes: The Effects of Positive Mood-Inducing Events and Negative Affectivity on Job Satisfaction in a Field Experiment," Organizational Behavior and Human Decision Processes, Elsevier, vol. 62(1), pages 55-62, April.
    12. Yan Li & Neal Ashkanasy & David Ahlstrom, 2014. "The rationality of emotions: A hybrid process model of decision-making under uncertainty," Asia Pacific Journal of Management, Springer, vol. 31(1), pages 293-308, March.
    13. Laura M. Little & Bret L. Simmons & Debra L. Nelson, 2007. "Health Among Leaders: Positive and Negative Affect, Engagement and Burnout, Forgiveness and Revenge," Journal of Management Studies, Wiley Blackwell, vol. 44(2), pages 243-260, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Elfenbein, Hillary Anger, 2007. "Emotion in Organizations: A Review in Stages," Institute for Research on Labor and Employment, Working Paper Series qt2bn0n9mv, Institute of Industrial Relations, UC Berkeley.
    2. Miner, Andrew G. & Glomb, Theresa M., 2010. "State mood, task performance, and behavior at work: A within-persons approach," Organizational Behavior and Human Decision Processes, Elsevier, vol. 112(1), pages 43-57, May.
    3. Judge, Timothy A. & Larsen, Randy J., 2001. "Dispositional Affect and Job Satisfaction: A Review and Theoretical Extension," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(1), pages 67-98, September.
    4. Ömer Şimşek & Ebru Günlü & Ahmet Erkuş, 2012. "Occupation as a Personal Project System: Application of the Ontological Well-Being Concept to Workplace," Journal of Happiness Studies, Springer, vol. 13(2), pages 203-223, April.
    5. Forgas, Joseph P. & George, Jennifer M., 2001. "Affective Influences on Judgments and Behavior in Organizations: An Information Processing Perspective," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(1), pages 3-34, September.
    6. Yan Li & Neal M. Ashkanasy, 2019. "Risk adaptation and emotion differentiation: An experimental study of dynamic decision-making," Asia Pacific Journal of Management, Springer, vol. 36(1), pages 219-243, March.
    7. Venkatesh, Viswanath & Speier, Cheri, 1999. "Computer Technology Training in the Workplace: A Longitudinal Investigation of the Effect of Mood, ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 79(1), pages 1-28, July.
    8. Abdul Hamid al Khalil, 2017. "Effects of Job Characteristics on Employee Satisfaction in the Public Radio Stations in Syria," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(9), pages 294-304, September.
    9. Yuan-Fang Zhan & Li-Rong Long & Kong Zhou & Hai-Jiang Wang, 2023. "Feeling obliged or happy to be a good soldier? Employee cognitive and affective reactions to receiving reactive and proactive help," Asia Pacific Journal of Management, Springer, vol. 40(1), pages 37-57, March.
    10. Cristina López-Duarte & Marta M. Vidal-Suárez & Belén González-Díaz, 2018. "The early adulthood of the Asia Pacific Journal of Management: A literature review 2005–2014," Asia Pacific Journal of Management, Springer, vol. 35(2), pages 313-345, June.
    11. Raza-Ullah, Tatbeeq & Bengtsson, Maria & Gnyawali, Devi R., 2020. "The nature, consequences, and management of emotions in interfirm paradoxical relationships—A conceptual framework," Scandinavian Journal of Management, Elsevier, vol. 36(4).
    12. Feinberg, Matthew & Ford, Brett Q. & Flynn, Francis J., 2020. "Rethinking reappraisal: The double-edged sword of regulating negative emotions in the workplace," Organizational Behavior and Human Decision Processes, Elsevier, vol. 161(C), pages 1-19.
    13. Pooja Kushwaha & M. K. Rao, 2017. "Integrating the Linkages between Learning Systems and Knowledge Process: An Exploration of Learning Outcomes," Business Perspectives and Research, , vol. 5(1), pages 11-23, January.
    14. Heather Chipuer & Paul Bramston & Grace Pretty, 2003. "Determinants of Subjective Quality of Life Among Rural Adolescents: A Developmental Perspective," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 61(1), pages 79-95, January.
    15. Sophia Soyoung Jeong & Yuanyuan Gong & Alexandra Henderson, 2023. "Sympathy or distress? The moderating role of negative emotion differentiation in helping behavior," Asia Pacific Journal of Management, Springer, vol. 40(4), pages 1429-1458, December.
    16. Fatima Zahra Barrane & Gahima Egide Karuranga & Diane Poulin, 2018. "Technology Adoption and Diffusion: A New Application of the UTAUT Model," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 15(06), pages 1-19, December.
    17. Alessia Berni & Luigi Moschera, 2021. "Performance and Competences in Call Centre: The Effect of Leadership Style," International Journal of Business and Management, Canadian Center of Science and Education, vol. 13(10), pages 204-204, July.
    18. Jaeyeob Jeong & Myeonggil Choi, 2017. "The Expected Job Satisfaction Affecting Entrepreneurial Intention as Career Choice in the Cultural and Artistic Industry," Sustainability, MDPI, vol. 9(10), pages 1-16, September.
    19. Nistor, Cristian, 2013. "A conceptual model for the use of social media in companies," MPRA Paper 44224, University Library of Munich, Germany.
    20. Bartłomiej Skowroński, 2023. "The Development and Validation of the Antisocial Preferences Scale," IJERPH, MDPI, vol. 20(3), pages 1-15, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:asiapa:v:39:y:2022:i:3:d:10.1007_s10490-021-09753-1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.