IDEAS home Printed from https://ideas.repec.org/a/beo/journl/v58y2013i199p85-108.html
   My bibliography  Save this article

Knowledge Management, Innovativeness, And Organizational Performance: Evidence From Serbia

Author

Listed:
  • Marko Slavković
  • Verica Babić

Abstract

The importance of knowledge management and its contribution to organizational performance and innovativeness has been the subject of many studies and is increasingly gaining recognition worldwide. Our study analyses the impact of knowledge management on perceived organizational performance and innovativeness in the context of the Serbian economy. The results of the empirical research on leading Serbian firms demonstrates the direct and positive effect of knowledge management. The regression results show that knowledge management generally has a positive effect on organizational performance. Also, the results show that knowledge management is positively related to the different dimensions of organizational innovation (process innovation and administrative innovation). The mediating effects of process innovation and administrative innovation on the relationship between knowledge management and organizational performance are only partially supported.

Suggested Citation

  • Marko Slavković & Verica Babić, 2013. "Knowledge Management, Innovativeness, And Organizational Performance: Evidence From Serbia," Economic Annals, Faculty of Economics and Business, University of Belgrade, vol. 58(199), pages 85-108, October -.
    • Handle: RePEc:beo:journl:v:58:y:2013:i:199:p:85-108
    as

    Download full text from publisher

    File URL: http://www.ekof.bg.ac.rs/wp-content/uploads/2014/06/284.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Yao‐Sheng Liao, 2011. "The effect of human resource management control systems on the relationship between knowledge management strategy and firm performance," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(5/6), pages 494-511, August.
    2. Marjorie A Lyles & Jane E Salk, 1996. "Knowledge Acquisition from Foreign Parents in International Joint Ventures: An Empirical Examination in the Hungarian Context," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 27(4), pages 877-903, December.
    3. Yu‐Lin Wang & Andrea D. Ellinger, 2011. "Organizational learning," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(5/6), pages 512-536, August.
    4. Tsung‐Hsien Kuo, 2011. "How to improve organizational performance through learning and knowledge?," International Journal of Manpower, Emerald Group Publishing Limited, vol. 32(5/6), pages 581-603, August.
    5. Linda Argote & Sara L. Beckman & Dennis Epple, 1990. "The Persistence and Transfer of Learning in Industrial Settings," Management Science, INFORMS, vol. 36(2), pages 140-154, February.
    6. Argote, Linda & Ingram, Paul, 2000. "Knowledge Transfer: A Basis for Competitive Advantage in Firms," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 150-169, May.
    7. M. Begoña Lloria, 2007. "Differentiation in knowledge‐creating organizations," International Journal of Manpower, Emerald Group Publishing Limited, vol. 28(8), pages 674-693, November.
    8. Abraham Carmeli & Ashler Tishler, 2004. "The relationships between intangible organizational elements and organizational performance," Strategic Management Journal, Wiley Blackwell, vol. 25(13), pages 1257-1278, December.
    9. M. Begoña Lloria, 2007. "Differentiation in knowledge-creating organizations," International Journal of Manpower, Emerald Group Publishing, vol. 28(1), pages 674 - 693, November.
    10. Marjorie A Lyles & Jane E Salk, 1996. "Knowledge Acquisition from Foreign Parents in International Joint Ventures: An Empirical Examination in the Hungarian Context," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 27(5), pages 877-903, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Nancy Abdal Wahab Al-Qatawneh & Samiah Jaber Al-Tarawneh & Nour Abdel Wahab Al-Qatawneh & Raid Mohd Al-Adaileh, 2019. "The Impact of Knowledge Management Processes on Operational Performance as Mediated by IT Agility," International Review of Management and Marketing, Econjournals, vol. 9(1), pages 36-43.
    2. Nedeljković Ivana & Zlatanović Dejana & Marinković Veljko, 2022. "Effects of Customer Relationship Management on Organizational Performance," Economic Themes, Sciendo, vol. 60(2), pages 237-258, June.
    3. Domanović Violeta & Janjić Vesna, 2018. "Enterprise Efficiency Sources in the Contemporary Business Environment," Economic Themes, Sciendo, vol. 56(3), pages 321-334, September.
    4. Garima Mathur & Abhijeet Singh Chauhan, 2021. "Teacher Evaluation of Institutional Performance: Managing Cultural Knowledge Infrastructure in Knowledge Organisations," International Journal of Knowledge Management (IJKM), IGI Global, vol. 17(4), pages 1-16, October.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Encarnación García-Sánchez & Víctor Jesús García-Morales & María Teresa Bolívar-Ramos, 2017. "The influence of top management support for ICTs on organisational performance through knowledge acquisition, transfer, and utilisation," Review of Managerial Science, Springer, vol. 11(1), pages 19-51, January.
    2. Sajjad Jasimuddin & Jun Li & Nicholas Perdikis, 2015. "Linkage between geographic space and knowledge transfer by multinational enterprises: a structural equation approach," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 54(3), pages 769-795, May.
    3. Rickley, Marketa & Karim, Samina, 2018. "Managing institutional distance: Examining how firm-specific advantages impact foreign subsidiary CEO staffing," Journal of World Business, Elsevier, vol. 53(5), pages 740-751.
    4. Li, Xiaoqing & Roberts, Joanne & Yan, Yanni & Tan, Hui, 2014. "Knowledge sharing in China–UK higher education alliances," International Business Review, Elsevier, vol. 23(2), pages 343-355.
    5. Pattravadee Ploykitikoon & Charles M. Weber, 2019. "Knowledge Pathways and Performance: An Empirical Study of the National Laboratories in a Technology Latecomer Country," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(03), pages 1-37, May.
    6. Tina Golob Šušteršič & Katja Zajc Kejžar, 2020. "The role of skilled migrant workers in FDI-related technology transfer," Review of World Economics (Weltwirtschaftliches Archiv), Springer;Institut für Weltwirtschaft (Kiel Institute for the World Economy), vol. 156(1), pages 103-132, February.
    7. Christos Kolympiris & Sebastian Hoenen & Peter G. Klein, 2019. "Learning by Seconding: Evidence from National Science Foundation Rotators," Organization Science, INFORMS, vol. 30(3), pages 528-551, May.
    8. Kong, Lingshuang & Ciabuschi, Francesco & Martín Martín, Oscar, 2018. "Expatriate managers' relationships and reverse knowledge transfer within emerging market MNCs: The mediating role of subsidiary willingness," Journal of Business Research, Elsevier, vol. 93(C), pages 216-229.
    9. Khan, Zaheer & Nicholson, John D., 2014. "An investigation of the cross-border supplier development process: Problems and implications in an emerging economy," International Business Review, Elsevier, vol. 23(6), pages 1212-1222.
    10. Chen, Pao-Lien & Tan, Danchi & Jean, Ruey-Jer “Bryan”, 2016. "Foreign knowledge acquisition through inter-firm collaboration and recruitment: Implications for domestic growth of emerging market firms," International Business Review, Elsevier, vol. 25(1), pages 221-232.
    11. T. Ravichandran & Simona Ileana Giura, 2019. "Knowledge Transfers in Alliances: Exploring the Facilitating Role of Information Technology," Information Systems Research, INFORMS, vol. 30(3), pages 726-744, September.
    12. Jeffrey Cummings, 2003. "Knowledge Sharing : A Review of the Literature," World Bank Publications - Books, The World Bank Group, number 19060, December.
    13. Yadong Luo & Huan Zhang & Juan Bu, 2019. "Developed country MNEs investing in developing economies: Progress and prospect," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(4), pages 633-667, June.
    14. Arie Y Lewin & Silvia Massini & Carine Peeters, 2020. "Absorptive capacity, socially enabling mechanisms, and the role of learning from trial and error experiments: A tribute to Dan Levinthal’s contribution to international business research," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 51(9), pages 1568-1579, December.
    15. Wu Zhan & Roger Chen & M. Erramilli & Duc Nguyen, 2009. "Acquisition of organizational capabilities and competitive advantage of IJVs in transition economies: The case of Vietnam," Asia Pacific Journal of Management, Springer, vol. 26(2), pages 285-308, June.
    16. Fiona Kun Yao & Kaifeng Jiang & Danielle R. Combs & Song Chang, 2022. "Informal institutions and absorptive capacity: A cross-country meta-analytic study," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(6), pages 1091-1109, August.
    17. Rajneesh Narula & Grazia D. Santangelo, 2007. "Location and R&D Alliances in the European ICT Industry," DRUID Working Papers 07-05, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    18. Vathsala M. Akuratiyagamage, 2007. "An Integrated Approach to Management Development: A Framework for Practice and Research," Vision, , vol. 11(4), pages 1-11, October.
    19. Young-Choon Kim & Taekjin Shin & Sangchan Park, 2021. "Enhancing firm performance through intra-group managerial experience: Evidence from group-affiliated firms in Korea," Asia Pacific Journal of Management, Springer, vol. 38(2), pages 435-465, June.
    20. Hong Jiang & Shuyu Sun & Hongtao Xu & Shukuan Zhao & Yong Chen, 2020. "Enterprises' network structure and their technology standardization capability in Industry 4.0," Systems Research and Behavioral Science, Wiley Blackwell, vol. 37(4), pages 749-765, July.

    More about this item

    Keywords

    knowledge creation; knowledge transfer; knowledge embedding; process innovation; administrative innovation; organizational performance.;
    All these keywords.

    JEL classification:

    • M21 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Economics - - - Business Economics
    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:beo:journl:v:58:y:2013:i:199:p:85-108. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Goran Petrić (email available below). General contact details of provider: https://edirc.repec.org/data/efbeoyu.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.