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Pricing and Priority Auctions in Queueing Systems with a Generalized Delay Cost Structure

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  1. Anouar El Haji & Sander Onderstal, 2019. "Trading places: An experimental comparison of reallocation mechanisms for priority queuing," Journal of Economics & Management Strategy, Wiley Blackwell, vol. 28(4), pages 670-686, November.
  2. Luyi Yang & Zhongbin Wang & Shiliang Cui, 2021. "A Model of Queue Scalping," Management Science, INFORMS, vol. 67(11), pages 6803-6821, November.
  3. Ryan W. Buell & Dennis Campbell & Frances X. Frei, 2016. "How Do Customers Respond to Increased Service Quality Competition?," Manufacturing & Service Operations Management, INFORMS, vol. 18(4), pages 585-607, October.
  4. Yiwei Chen & Vivek F. Farias & Nikolaos Trichakis, 2019. "On the Efficacy of Static Prices for Revenue Management in the Face of Strategic Customers," Management Science, INFORMS, vol. 65(12), pages 5535-5555, December.
  5. Moshe Haviv & Eyal Winter, 2020. "An optimal mechanism charging for priority in a queue," Papers 2002.06533, arXiv.org.
  6. Thomas Kittsteiner & Benny Moldovanu, 2005. "Priority Auctions and Queue Disciplines That Depend on Processing Time," Management Science, INFORMS, vol. 51(2), pages 236-248, February.
  7. Baric{s} Ata & Shiri Shneorson, 2006. "Dynamic Control of an M/M/1 Service System with Adjustable Arrival and Service Rates," Management Science, INFORMS, vol. 52(11), pages 1778-1791, November.
  8. Jiaru Bai & Kut C. So & Christopher S. Tang & Xiqun (Michael) Chen & Hai Wang, 2019. "Coordinating Supply and Demand on an On-Demand Service Platform with Impatient Customers," Manufacturing & Service Operations Management, INFORMS, vol. 21(3), pages 556-570, July.
  9. Alex Gershkov & Paul Schweinzer, 2010. "When queueing is better than push and shove," International Journal of Game Theory, Springer;Game Theory Society, vol. 39(3), pages 409-430, July.
  10. Philipp Afèche, 2013. "Incentive-Compatible Revenue Management in Queueing Systems: Optimal Strategic Delay," Manufacturing & Service Operations Management, INFORMS, vol. 15(3), pages 423-443, July.
  11. Liu, Tieming & Methapatara, Chinnatat & Wynter, Laura, 2010. "Revenue management model for on-demand IT services," European Journal of Operational Research, Elsevier, vol. 207(1), pages 401-408, November.
  12. Jayaswal, Sachin & Jewkes, Elizabeth & Ray, Saibal, 2011. "Product differentiation and operations strategy in a capacitated environment," European Journal of Operational Research, Elsevier, vol. 210(3), pages 716-728, May.
  13. Zhou, Wenhui & Lian, Zhaotong & Wu, Jinbiao, 2014. "When should service firms provide free experience service?," European Journal of Operational Research, Elsevier, vol. 234(3), pages 830-838.
  14. Manlu Chen & Ming Hu & Jianfu Wang, 2022. "Food Delivery Service and Restaurant: Friend or Foe?," Management Science, INFORMS, vol. 68(9), pages 6539-6551, September.
  15. Moshe, Shir & Oz, Binyamin, 2023. "Charging more for priority via two-part tariff for accumulating priorities," European Journal of Operational Research, Elsevier, vol. 304(2), pages 652-660.
  16. Vibhanshu Abhishek & Mustafa Dogan & Alexandre Jacquillat, 2021. "Strategic Timing and Dynamic Pricing for Online Resource Allocation," Management Science, INFORMS, vol. 67(8), pages 4880-4907, August.
  17. Zhao, Chen & Wang, Zhongbin, 2023. "The impact of line-sitting on a two-server queueing system," European Journal of Operational Research, Elsevier, vol. 308(2), pages 782-800.
  18. Zhang, Zhe George & Yin, Xiaoling, 2021. "Information and pricing effects in two-tier public service systems," International Journal of Production Economics, Elsevier, vol. 231(C).
  19. Barış Ata & Tava Lennon Olsen, 2009. "Near-Optimal Dynamic Lead-Time Quotation and Scheduling Under Convex-Concave Customer Delay Costs," Operations Research, INFORMS, vol. 57(3), pages 753-768, June.
  20. İşlier, Zeynep Gökçe & Güllü, Refik, 2024. "On strategic customers with correlated utility attributes: Effects and information benefits," European Journal of Operational Research, Elsevier, vol. 313(1), pages 258-269.
  21. Gad Allon & Awi Federgruen, 2007. "Competition in Service Industries," Operations Research, INFORMS, vol. 55(1), pages 37-55, February.
  22. Jie Zhou & Jun Li, 2017. "An M/E k /1 queues with emergency non-preemptive priority of a diagnostic resource," Operational Research, Springer, vol. 17(1), pages 1-16, April.
  23. Ke-Wei Huang & Arun Sundararajan, 2011. "Pricing Digital Goods: Discontinuous Costs and Shared Infrastructure," Information Systems Research, INFORMS, vol. 22(4), pages 721-738, December.
  24. Philipp Afèche & J. Michael Pavlin, 2016. "Optimal Price/Lead-Time Menus for Queues with Customer Choice: Segmentation, Pooling, and Strategic Delay," Management Science, INFORMS, vol. 62(8), pages 2412-2436, August.
  25. Lian, Zhaotong & Gu, Xinhua & Wu, Jinbiao, 2016. "A re-examination of experience service offering and regular service pricing under profit maximization," European Journal of Operational Research, Elsevier, vol. 254(3), pages 907-915.
  26. Pengfei Guo & Paul Zipkin, 2007. "Analysis and Comparison of Queues with Different Levels of Delay Information," Management Science, INFORMS, vol. 53(6), pages 962-970, June.
  27. Gérard P. Cachon & Pnina Feldman, 2011. "Pricing Services Subject to Congestion: Charge Per-Use Fees or Sell Subscriptions?," Manufacturing & Service Operations Management, INFORMS, vol. 13(2), pages 244-260, June.
  28. Apostolos Burnetas, 2013. "Customer equilibrium and optimal strategies in Markovian queues in series," Annals of Operations Research, Springer, vol. 208(1), pages 515-529, September.
  29. Jacob, Jagan & Roet-Green, Ricky, 2021. "Ride solo or pool: Designing price-service menus for a ride-sharing platform," European Journal of Operational Research, Elsevier, vol. 295(3), pages 1008-1024.
  30. Rajat Talak & D. Manjunath & Alexandre Proutiere, 2019. "Strategic arrivals to queues offering priority service," Queueing Systems: Theory and Applications, Springer, vol. 92(1), pages 103-130, June.
  31. Haim Mendelson & Ali K. Parlaktürk, 2008. "Product-Line Competition: Customization vs. Proliferation," Management Science, INFORMS, vol. 54(12), pages 2039-2053, December.
  32. Güler, M. Güray & Bilgiç, Taner & Güllü, Refik, 2014. "Joint inventory and pricing decisions when customers are delay sensitive," International Journal of Production Economics, Elsevier, vol. 157(C), pages 302-312.
  33. Jalili Marand, Ata & Li, Hongyan & Thorstenson, Anders, 2019. "Joint inventory control and pricing in a service-inventory system," International Journal of Production Economics, Elsevier, vol. 209(C), pages 78-91.
  34. Ayane Nakamura & Tuan Phung-Duc, 2023. "Equilibrium Analysis for Batch Service Queueing Systems with Strategic Choice of Batch Size," Mathematics, MDPI, vol. 11(18), pages 1-22, September.
  35. Chamberlain, Jonathan & Simhon, Eran & Starobinski, David, 2021. "Preemptible queues with advance reservations: Strategic behavior and revenue management," European Journal of Operational Research, Elsevier, vol. 293(2), pages 561-578.
  36. Maxim Afanasyev & Haim Mendelson, 2010. "Service Provider Competition: Delay Cost Structure, Segmentation, and Cost Advantage," Manufacturing & Service Operations Management, INFORMS, vol. 12(2), pages 213-235, May.
  37. Pavlin, J. Michael, 2017. "Dual bounds of a service level assignment problem with applications to efficient pricing," European Journal of Operational Research, Elsevier, vol. 262(1), pages 239-250.
  38. Eric T. Anderson & James D. Dana, Jr., 2009. "When Is Price Discrimination Profitable?," Management Science, INFORMS, vol. 55(6), pages 980-989, June.
  39. Alessandro Arlotto & Andrew E. Frazelle & Yehua Wei, 2019. "Strategic Open Routing in Service Networks," Management Science, INFORMS, vol. 65(2), pages 735-750, February.
  40. Xu Yong & Liu Jian & Ma Baomei & Zhang Shuai, 2018. "Service Mechanism and Pricing Based on Fairness Preference of Customers in Queuing System," Journal of Systems Science and Information, De Gruyter, vol. 6(6), pages 481-494, December.
  41. Yina Lu & Andrés Musalem & Marcelo Olivares & Ariel Schilkrut, 2013. "Measuring the Effect of Queues on Customer Purchases," Management Science, INFORMS, vol. 59(8), pages 1743-1763, August.
  42. Ke-Wei Huang & Arun Sundararajan, 2006. "Pricing Digital Goods: Discontinuous Costs and Shared Infrastructure," Working Papers 06-11, NET Institute, revised Sep 2006.
  43. Ying-Ju Chen & Ke-Wei Huang, 2016. "Pricing Data Services: Pricing by Minutes, by Gigs, or by Megabytes per Second?," Information Systems Research, INFORMS, vol. 27(3), pages 596-617.
  44. Moshe Haviv & Liron Ravner, 2016. "Strategic bidding in an accumulating priority queue: equilibrium analysis," Annals of Operations Research, Springer, vol. 244(2), pages 505-523, September.
  45. Wenqing Wu & Yuanyuan Zhang, 2020. "Analysis of a Markovian queue with customer interjections and finite buffer," OPSEARCH, Springer;Operational Research Society of India, vol. 57(2), pages 301-319, June.
  46. Shiliang Cui & Zhongbin Wang & Luyi Yang, 2020. "The Economics of Line-Sitting," Management Science, INFORMS, vol. 66(1), pages 227-242, January.
  47. Itai Gurvich & Martin A. Lariviere & Can Ozkan, 2019. "Coverage, Coarseness, and Classification: Determinants of Social Efficiency in Priority Queues," Management Science, INFORMS, vol. 65(3), pages 1061-1075, March.
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