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Social Media Analytics: Literature Review and Directions for Future Research

Citations

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Cited by:

  1. Irina Wedel & Michael Palk & Stefan Voß, 2022. "A Bilingual Comparison of Sentiment and Topics for a Product Event on Twitter," Information Systems Frontiers, Springer, vol. 24(5), pages 1635-1646, October.
  2. Maximilian Schacker, 2022. "Tackling Fuzziness in CSR Communication Research on Social Media: Pathways to More Rigor and Replicability," Sustainability, MDPI, vol. 14(24), pages 1-20, December.
  3. Grover, Purva & Kar, Arpan Kumar & Dwivedi, Yogesh K. & Janssen, Marijn, 2019. "Polarization and acculturation in US Election 2016 outcomes – Can twitter analytics predict changes in voting preferences," Technological Forecasting and Social Change, Elsevier, vol. 145(C), pages 438-460.
  4. Kulkarni, Kalpak K. & Kalro, Arti D. & Sharma, Dinesh & Sharma, Piyush, 2020. "A typology of viral ad sharers using sentiment analysis," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
  5. Yan Song & Xin Tian, 2020. "Managerial Responses and Customer Engagement in Crowdfunding," Sustainability, MDPI, vol. 12(8), pages 1-13, April.
  6. Grover, Purva & Kar, Arpan Kumar & Davies, Gareth, 2018. "“Technology enabled Health” – Insights from twitter analytics with a socio-technical perspective," International Journal of Information Management, Elsevier, vol. 43(C), pages 85-97.
  7. Arpan Kumar Kar & Amit Kumar Kushwaha, 2023. "Facilitators and Barriers of Artificial Intelligence Adoption in Business – Insights from Opinions Using Big Data Analytics," Information Systems Frontiers, Springer, vol. 25(4), pages 1351-1374, August.
  8. Ali E. Abbas & Jay Simon & Chris Smith, 2017. "Introduction to the Special Issue on Decision Analysis and Social Media," Decision Analysis, INFORMS, vol. 14(4), pages 227-228, December.
  9. Andrea C. Hupman, 2022. "Cutoff Threshold Decisions for Classification Algorithms with Risk Aversion," Decision Analysis, INFORMS, vol. 19(1), pages 63-78, March.
  10. Purva Grover & Arpan Kumar Kar & Yogesh K. Dwivedi, 2022. "Understanding artificial intelligence adoption in operations management: insights from the review of academic literature and social media discussions," Annals of Operations Research, Springer, vol. 308(1), pages 177-213, January.
  11. Alexakis, Christos & Kenourgios, Dimitris & Pappas, Vasileios & Petropoulou, Athina, 2021. "From dotcom to Covid-19: A convergence analysis of Islamic investments," Journal of International Financial Markets, Institutions and Money, Elsevier, vol. 75(C).
  12. Arpan Kumar Kar, 2021. "What Affects Usage Satisfaction in Mobile Payments? Modelling User Generated Content to Develop the “Digital Service Usage Satisfaction Model”," Information Systems Frontiers, Springer, vol. 23(5), pages 1341-1361, September.
  13. Steffen Nauhaus & Johannes Luger & Sebastian Raisch, 2021. "Strategic Decision Making in the Digital Age: Expert Sentiment and Corporate Capital Allocation," Journal of Management Studies, Wiley Blackwell, vol. 58(7), pages 1933-1961, November.
  14. Gupta, Shivam & Kar, Arpan Kumar & Baabdullah, Abdullah & Al-Khowaiter, Wassan A.A., 2018. "Big data with cognitive computing: A review for the future," International Journal of Information Management, Elsevier, vol. 42(C), pages 78-89.
  15. Estela Marine-Roig, 2019. "Destination Image Analytics Through Traveller-Generated Content," Sustainability, MDPI, vol. 11(12), pages 1-23, June.
  16. Salvatore Pirri & Valentina Lorenzoni & Gianni Andreozzi & Marta Mosca & Giuseppe Turchetti, 2020. "Topic Modeling and User Network Analysis on Twitter during World Lupus Awareness Day," IJERPH, MDPI, vol. 17(15), pages 1-18, July.
  17. Boban Melović & Anđela Jakšić Stojanović & Tamara Backović & Branislav Dudić & Zuzana Kovačičová, 2020. "Research of Attitudes toward Online Violence—Significance of Online Media and Social Marketing in the Function of Violence Prevention and Behavior Evaluation," Sustainability, MDPI, vol. 12(24), pages 1-25, December.
  18. Sarraf, Shagun & Kushwaha, Amit Kumar & Kar, Arpan Kumar & Dwivedi, Yogesh K. & Giannakis, Mihalis, 2024. "How did online misinformation impact stockouts in the e-commerce supply chain during COVID-19 – A mixed methods study," International Journal of Production Economics, Elsevier, vol. 267(C).
  19. Ioannis Politis & Georgios Georgiadis & Aristomenis Kopsacheilis & Anastasia Nikolaidou & Panagiotis Papaioannou, 2021. "Capturing Twitter Negativity Pre- vs. Mid-COVID-19 Pandemic: An LDA Application on London Public Transport System," Sustainability, MDPI, vol. 13(23), pages 1-19, December.
  20. Geissinger, Andrea & Laurell, Christofer & Öberg, Christina & Sandström, Christian, 2023. "Social media analytics for innovation management research: A systematic literature review and future research agenda," Technovation, Elsevier, vol. 123(C).
  21. Arpan Kumar Kar & Sunil Kumar & P. Vigneswara Ilavarasan, 2021. "Modelling the Service Experience Encounters Using User-Generated Content: A Text Mining Approach," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 22(4), pages 267-288, December.
  22. Qin, Jindong & Li, Minxuan & Wang, Xiaojun & Pedrycz, Witold, 2024. "Collaborative emergency decision-making: A framework for deep learning with social media data," International Journal of Production Economics, Elsevier, vol. 267(C).
  23. Arpan Kumar Kar, 0. "What Affects Usage Satisfaction in Mobile Payments? Modelling User Generated Content to Develop the “Digital Service Usage Satisfaction Model”," Information Systems Frontiers, Springer, vol. 0, pages 1-21.
  24. Grover, Purva & Kar, Arpan Kumar, 2020. "User engagement for mobile payment service providers – introducing the social media engagement model," Journal of Retailing and Consumer Services, Elsevier, vol. 53(C).
  25. Cano-Marin, Enrique & Mora-Cantallops, Marçal & Sanchez-Alonso, Salvador, 2023. "The power of big data analytics over fake news: A scientometric review of Twitter as a predictive system in healthcare," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
  26. Dong, Xuefan & Lian, Ying, 2021. "A review of social media-based public opinion analyses: Challenges and recommendations," Technology in Society, Elsevier, vol. 67(C).
  27. Xiaofang Wang & Yaoyao Yang & Jun Zhuang, 2023. "Pricing Decisions with Social Interactions: A Game-Theoretic Model," Decision Analysis, INFORMS, vol. 20(1), pages 40-54, March.
  28. Chae, Bongsug (Kevin), 2019. "A General framework for studying the evolution of the digital innovation ecosystem: The case of big data," International Journal of Information Management, Elsevier, vol. 45(C), pages 83-94.
  29. Vicki M. Bier & Simon French, 2020. "From the Editors: Decision Analysis Focus and Trends," Decision Analysis, INFORMS, vol. 17(1), pages 1-8, March.
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