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Outpatient process quality evaluation and the Hawthorne Effect

Citations

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Cited by:

  1. Leonard, Kenneth L. & Masatu, Melkiory C., 2010. "Using the Hawthorne effect to examine the gap between a doctor's best possible practice and actual performance," Journal of Development Economics, Elsevier, vol. 93(2), pages 226-234, November.
  2. Jishnu Das & Jeffrey Hammer & Kenneth Leonard, 2008. "The Quality of Medical Advice in Low-Income Countries," Journal of Economic Perspectives, American Economic Association, vol. 22(2), pages 93-114, Spring.
  3. Ida Lindkvist, 2013. "Informal Payments And Health Worker Effort: A Quantitative Study From Tanzania," Health Economics, John Wiley & Sons, Ltd., vol. 22(10), pages 1250-1271, October.
  4. Leonard, David K. & Bloom, Gerald & Hanson, Kara & O’Farrell, Juan & Spicer, Neil, 2013. "Institutional Solutions to the Asymmetric Information Problem in Health and Development Services for the Poor," World Development, Elsevier, vol. 48(C), pages 71-87.
  5. Fuhai Hong & Tanjim Hossain & John A. List & Migiwa Tanaka, 2018. "Testing The Theory Of Multitasking: Evidence From A Natural Field Experiment In Chinese Factories," International Economic Review, Department of Economics, University of Pennsylvania and Osaka University Institute of Social and Economic Research Association, vol. 59(2), pages 511-536, May.
  6. Oskar P. Roemeling & Martin J. Land & Kees Ahaus & Jannes Slomp & Wouter van den Bijllaardt, 2017. "Impact of lean interventions on time buffer reduction in a hospital setting," International Journal of Production Research, Taylor & Francis Journals, vol. 55(16), pages 4802-4815, August.
  7. Edward N. Okeke & Amalavoyal V. Chari, 2015. "Can Institutional Deliveries Reduce Newborn Mortality? Evidence from Rwanda," Working Papers WR-1072, RAND Corporation.
  8. Leonard, Kenneth L., 2009. "The cost of imperfect agency in health care: Evidence from rural Cameroun," Journal of Development Economics, Elsevier, vol. 88(2), pages 282-291, March.
  9. Leonard, Kenneth L. & Masatu, Melkiory C., 2017. "Changing health care provider performance through measurement," Social Science & Medicine, Elsevier, vol. 181(C), pages 54-65.
  10. Tafesse, Wiktoria & Chalkley, Martin, 2021. "Faith-based provision of sexual and reproductive healthcare in Malawi," Social Science & Medicine, Elsevier, vol. 282(C).
  11. Mæstad, Ottar & Torsvik, Gaute & Aakvik, Arild, 2010. "Overworked? On the relationship between workload and health worker performance," Journal of Health Economics, Elsevier, vol. 29(5), pages 686-698, September.
  12. Cammett, Melani & Şaşmaz, Aytuğ, 2017. "Political Context, Organizational Mission, and the Quality of Social Services: Insights from the Health Sector in Lebanon," World Development, Elsevier, vol. 98(C), pages 120-132.
  13. Heather Klemick & Kenneth L. Leonard & Melkiory C. Masatu, 2007. "Defining Access to Health Care: Evidence on the Importance of Quality and Distance in Rural Tanzania," American Journal of Agricultural Economics, Agricultural and Applied Economics Association, vol. 91(2), pages 347-358.
  14. Brock, J. Michelle & Lange, Andreas & Leonard, Kenneth L., 2018. "Giving and promising gifts: Experimental evidence on reciprocity from the field," Journal of Health Economics, Elsevier, vol. 58(C), pages 188-201.
  15. Thille, Patricia & Ward, Natalie & Russell, Grant, 2014. "Self-management support in primary care: Enactments, disruptions, and conversational consequences," Social Science & Medicine, Elsevier, vol. 108(C), pages 97-105.
  16. Alex Eble & Peter Boone & Diana Elbourne, 2017. "On Minimizing the Risk of Bias in Randomized Controlled Trials in Economics," The World Bank Economic Review, World Bank, vol. 31(3), pages 687-707.
  17. Leonard, Kenneth L. & Masatu, Melkiory C., 2008. "Moving from the lab to the field: Exploring scrutiny and duration effects in lab experiments," Economics Letters, Elsevier, vol. 100(2), pages 284-287, August.
  18. Banuri, Sheheryar & de Walque, Damien & Keefer, Philip & Haidara, Ousmane Diadie & Robyn, Paul Jacob & Ye, Maurice, 2018. "The use of video vignettes to measure health worker knowledge. Evidence from Burkina Faso," Social Science & Medicine, Elsevier, vol. 213(C), pages 173-180.
  19. J. Michelle Brock & Andreas Lange & Kenneth L. Leonard, 2016. "Generosity and Prosocial Behavior in Healthcare Provision: Evidence from the Laboratory and Field," Journal of Human Resources, University of Wisconsin Press, vol. 51(1), pages 133-162.
  20. Brock, J. Michelle & Lange, Andreas & Leonard, Kenneth L., 2015. "Esteem and social information: On determinants of prosocial behavior of clinicians in Tanzania," Journal of Economic Behavior & Organization, Elsevier, vol. 118(C), pages 85-94.
  21. Melissa J. Bloomer & Wendy Cross & Ruth Endacott & Margaret O'Connor & Cheryle Moss, 2012. "Qualitative observation in a clinical setting: Challenges at end of life," Nursing & Health Sciences, John Wiley & Sons, vol. 14(1), pages 25-31, March.
  22. Glick, Peter, 2009. "How reliable are surveys of client satisfaction with healthcare services? Evidence from matched facility and household data in Madagascar," Social Science & Medicine, Elsevier, vol. 68(2), pages 368-379, January.
  23. Das, Veena & Daniels, Benjamin & Kwan, Ada & Saria, Vaibhav & Das, Ranendra & Pai, Madhukar & Das, Jishnu, 2022. "Simulated patients and their reality: An inquiry into theory and method," Social Science & Medicine, Elsevier, vol. 300(C).
  24. Pitchforth, Emma & Lilford, Richard J. & Kebede, Yigzaw & Asres, Getahun & Stanford, Charlotte & Frost, Jodie, 2010. "Assessing and understanding quality of care in a labour ward: A pilot study combining clinical and social science perspectives in Gondar, Ethiopia," Social Science & Medicine, Elsevier, vol. 71(10), pages 1739-1748, November.
  25. Margaret E. Kruk & Adanna Chukwuma & Godfrey Mbaruku & Hannah H. Leslie, 2017. "Variation in quality of primary-care services in Kenya, Malawi, Namibia, Rwanda, Senegal, Uganda and the United Republic of Tanzania," WIDER Working Paper Series wp-2017-139, World Institute for Development Economic Research (UNU-WIDER).
  26. Leonard, Kenneth L., 2008. "Is patient satisfaction sensitive to changes in the quality of care? An exploitation of the Hawthorne effect," Journal of Health Economics, Elsevier, vol. 27(2), pages 444-459, March.
  27. Jayne Webster & Kassoum Kayentao & Jane Bruce & Sory I Diawara & Amadou Abathina & Alhassane Ag Haiballa & Ogobara K Doumbo & Jenny Hill, 2013. "Prevention of Malaria in Pregnancy with Intermittent Preventive Treatment and Insecticide Treated Nets in Mali: A Quantitative Health Systems Effectiveness Analysis," PLOS ONE, Public Library of Science, vol. 8(6), pages 1-15, June.
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