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Customer orientation and innovation: A comparative study of manufacturing and service firms

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  1. Linder, Christian, 2019. "Customer orientation and operations: The role of manufacturing capabilities in small- and medium-sized enterprises," International Journal of Production Economics, Elsevier, vol. 216(C), pages 105-117.
  2. Omoruyi O & Chinomona E, 2016. "Modeling the Factors that Influence Employee Attitude and Service Delivery Behavior among Higher Education Professionals," Journal of Economics and Behavioral Studies, AMH International, vol. 8(5), pages 146-158.
  3. Gligor, David & Russo, Ivan & Maloni, Michael J., 2022. "Understanding gender differences in logistics innovation: A complexity theory perspective," International Journal of Production Economics, Elsevier, vol. 246(C).
  4. Vujanović Nina, 2021. "Technological Trends in the Manufacturing and Service Sectors. The Case of Montenegro," South East European Journal of Economics and Business, Sciendo, vol. 16(1), pages 120-133, June.
  5. Vujanović, Nina & Stojčić, Nebojša & Hashi, Iraj, 2021. "FDI spillovers and firm productivity during crisis: Empirical evidence from transition economies," Economic Systems, Elsevier, vol. 45(2).
  6. Diogo Pombo & Mário Franco, 2023. "A qualitative investigation of infusing products with service via strategic alliances among SMEs: a case of servitization," Service Business, Springer;Pan-Pacific Business Association, vol. 17(2), pages 529-555, June.
  7. Magadlene Mpandare & Guoxin Li, 2020. "Utilising Enterprise Social Media for Product Innovation: The Role of Market Orientation," Sustainability, MDPI, vol. 12(9), pages 1-24, May.
  8. Tomás F. Espino-Rodríguez, 2023. "Research on Outsourcing by Hotel Firms: Current State and Future Directions," Tourism and Hospitality, MDPI, vol. 4(1), pages 1-15, January.
  9. Ojha, Divesh & Shockley, Jeff & Acharya, Chandan, 2016. "Supply chain organizational infrastructure for promoting entrepreneurial emphasis and innovativeness: The role of trust and learning," International Journal of Production Economics, Elsevier, vol. 179(C), pages 212-227.
  10. Christodoulou, Demetris & Lev, Baruch & Ma, Le, 2018. "The productivity of Chinese patents: The role of business area and ownership type," International Journal of Production Economics, Elsevier, vol. 199(C), pages 107-124.
  11. Marvello Yang & Norizan Jaafar & Abdullah Al Mamun & Anas A. Salameh & Noorshella Che Nawi, 2022. "Modelling the significance of strategic orientation for competitive advantage and economic sustainability: the use of hybrid SEM–neural network analysis," Journal of Innovation and Entrepreneurship, Springer, vol. 11(1), pages 1-28, December.
  12. Chung, Leanne & Tan, Kim Hua, 2017. "The unique chinese innovation pathways: Lessons from chinese small and mediuem sized manufacturing firms," International Journal of Production Economics, Elsevier, vol. 190(C), pages 80-87.
  13. Zhimin Wang & Kwek Choon Ling & HongGui Li, 2021. "The Impact of Knowledge Sharing on the Relationship Between Market Orientation and Service Innovation," International Journal of Knowledge Management (IJKM), IGI Global, vol. 17(2), pages 1-25, April.
  14. Lütjen, Heiner & Tietze, Frank & Schultz, Carsten, 2017. "Service transitions of product-centric firms: An explorative study of service transition stages and barriers in Germany's energy market," International Journal of Production Economics, Elsevier, vol. 192(C), pages 106-119.
  15. Makkonen, Marika & Sundqvist-Andberg, Henna, 2017. "Customer value creation in B2B relationships: Sawn timber value chain perspective," Journal of Forest Economics, Elsevier, vol. 29(PB), pages 94-106.
  16. Ghouri, Arsalan Mujahid & Akhtar, Pervaiz & Haq, Mirza A. & Mani, Venkatesh & Arsenyan, Gayane & Meyer, Martin, 2021. "Real-time information sharing, customer orientation, and the exploration of intra-service industry differences: Malaysia as an emerging market," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
  17. Sun, Xinbo & Zhang, Qingqiang, 2021. "Building digital incentives for digital customer orientation in platform ecosystems," Journal of Business Research, Elsevier, vol. 137(C), pages 555-566.
  18. Ojha, Divesh & Acharya, Chandan & Cooper, Danielle, 2018. "Transformational leadership and supply chain ambidexterity: Mediating role of supply chain organizational learning and moderating role of uncertainty," International Journal of Production Economics, Elsevier, vol. 197(C), pages 215-231.
  19. Jacobs, Nele & Swoboda, Bernhard, 2023. "The role of national institutions in the effects of consumers’ perceived customer orientation and firm innovativeness," International Business Review, Elsevier, vol. 32(5).
  20. Vicente López-López & Susana Iglesias-Antelo & Esteban Fernández, 2020. "Is Sustainable Performance Explained by Firm Effect in Small Business?," Sustainability, MDPI, vol. 12(23), pages 1-13, December.
  21. Lee, Corrinne Mei Jyin & Che-Ha, Norbani & Syed Alwi, Sharifah Faridah, 2021. "Service customer orientation and social sustainability: The case of small medium enterprises," Journal of Business Research, Elsevier, vol. 122(C), pages 751-760.
  22. Rainer Alt & Jan Fabian Ehmke & Reinhold Haux & Tino Henke & Dirk Christian Mattfeld & Andreas Oberweis & Barbara Paech & Alfred Winter, 2019. "Towards customer-induced service orchestration - requirements for the next step of customer orientation," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(1), pages 79-91, March.
  23. Nina Vujanović, 2023. "Who Learns More from Afar? Spatial Empirical Evidence on Manufacturing and Services," wiiw Working Papers 224, The Vienna Institute for International Economic Studies, wiiw.
  24. Nina Vujanović, 2023. "CEFTA: Trade and Growth Patterns Fifteen Years since Establishment," wiiw Research Reports 466, The Vienna Institute for International Economic Studies, wiiw.
  25. Vendrell-Herrero, Ferran & Bustinza, Oscar F. & Opazo-Basaez, Marco & Gomes, Emanuel, 2023. "Treble innovation firms: Antecedents, outcomes, and enhancing factors," International Journal of Production Economics, Elsevier, vol. 255(C).
  26. Rath, Badri Narayan, 2018. "Productivity growth and efficiency change: Comparing manufacturing- and service-based firms in India," Economic Modelling, Elsevier, vol. 70(C), pages 447-457.
  27. Gerdina Handa Serafim & José Manuel Cristóvão Veríssimo, 2021. "The Relationship between Strategic Orientation, Service Innovation, and Performance in Hotels in Angola," Sustainability, MDPI, vol. 13(11), pages 1-14, June.
  28. Noorshella Che Nawi & Abdullah Al Mamun & Raja Rosnah Raja Daud & Noorul Azwin Md Nasir, 2020. "Strategic Orientations and Absorptive Capacity on Economic and Environmental Sustainability: A Study among the Batik Small and Medium Enterprises in Malaysia," Sustainability, MDPI, vol. 12(21), pages 1-16, October.
  29. Cheng, Ru & Tao, Lei & Wang, Qiang & Zhao, Xiande, 2023. "The impact of value co-creation orientation on radical service innovation: Exploring a serial mediation mechanism," International Journal of Production Economics, Elsevier, vol. 262(C).
  30. Ma, Li & Zhai, Xin & Zhong, Weiguo & Zhang, Zhi-Xue, 2019. "Deploying human capital for innovation: A study of multi-country manufacturing firms," International Journal of Production Economics, Elsevier, vol. 208(C), pages 241-253.
  31. Sardana, Deepak & Terziovski, Mile & Gupta, Narain, 2016. "The impact of strategic alignment and responsiveness to market on manufacturing firm's performance," International Journal of Production Economics, Elsevier, vol. 177(C), pages 131-138.
  32. repec:wsi:acsxxx:v:21:y:2019:i:08:n:s1363919619500166 is not listed on IDEAS
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