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Social media analytics – Challenges in topic discovery, data collection, and data preparation

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  1. Jamalnia, Aboozar & Gong, Yu & Govindan, Kannan, 2023. "Sub-supplier's sustainability management in multi-tier supply chains: A systematic literature review on the contingency variables, and a conceptual framework," International Journal of Production Economics, Elsevier, vol. 255(C).
  2. Irina Wedel & Michael Palk & Stefan Voß, 2022. "A Bilingual Comparison of Sentiment and Topics for a Product Event on Twitter," Information Systems Frontiers, Springer, vol. 24(5), pages 1635-1646, October.
  3. Katharina Baum & Annika Baumann & Katharina Batzel, 2024. "Investigating Innovation Diffusion in Gender-Specific Medicine: Insights from Social Network Analysis," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 66(3), pages 335-355, June.
  4. Ashrafi, Amir & Zare Ravasan, Ahad & Trkman, Peter & Afshari, Samira, 2019. "The role of business analytics capabilities in bolstering firms’ agility and performance," International Journal of Information Management, Elsevier, vol. 47(C), pages 1-15.
  5. Zachlod, Cécile & Samuel, Olga & Ochsner, Andrea & Werthmüller, Sarah, 2022. "Analytics of social media data – State of characteristics and application," Journal of Business Research, Elsevier, vol. 144(C), pages 1064-1076.
  6. Pejman Ebrahimi & Datis Khajeheian & Maria Fekete-Farkas, 2021. "A SEM-NCA Approach towards Social Networks Marketing: Evaluating Consumers’ Sustainable Purchase Behavior with the Moderating Role of Eco-Friendly Attitude," IJERPH, MDPI, vol. 18(24), pages 1-21, December.
  7. Nurul Liyana Ramlan & Siti Aisyah Asrul & Mohamed Saladin Abdul Rasool & Rizuwan Abu Karim, 2023. "The Relationships between Social Media Adoption and Homestay Performance in Malaysia," Information Management and Business Review, AMH International, vol. 15(4), pages 603-609.
  8. Amit K. Srivastava & Rajhans Mishra, 2023. "Analyzing Social Media Research: A Data Quality and Research Reproducibility Perspective," IIM Kozhikode Society & Management Review, , vol. 12(1), pages 39-49, January.
  9. Roy, Pradeep K. & Singh, Jyoti P. & Baabdullah, Abdullah M. & Kizgin, Hatice & Rana, Nripendra P., 2018. "Identifying reputation collectors in community question answering (CQA) sites: Exploring the dark side of social media," International Journal of Information Management, Elsevier, vol. 42(C), pages 25-35.
  10. Menghan Zhang & Xue Qi & Ze Chen & Jun Liu, 2022. "Social Bots’ Involvement in the COVID-19 Vaccine Discussions on Twitter," IJERPH, MDPI, vol. 19(3), pages 1-14, January.
  11. Paolo Mariani & Andrea Marletta, 2022. "Missing value or behaviour: how to increase the signal of social media data," METRON, Springer;Sapienza Università di Roma, vol. 80(2), pages 139-151, August.
  12. Luis J. Callarisa-Fiol & Miguel Ángel Moliner-Tena & Rosa Rodríguez-Artola & Javier Sánchez-García, 2023. "Entrepreneurship innovation using social robots in tourism: a social listening study," Review of Managerial Science, Springer, vol. 17(8), pages 2945-2971, November.
  13. Emmanuel Silva Quaye & Cleopatra Taoana & Russell Abratt & Peter Anabila, 2022. "Customer advocacy and brand loyalty: the mediating roles of brand relationship quality and trust," Journal of Brand Management, Palgrave Macmillan, vol. 29(4), pages 363-382, July.
  14. Agarwal, Neha Dhruv & Kumar, V.V. Ravi & Gunasekaran, Angappa, 2024. "Leveraging social media to examine sustainability communication of home appliance brands," Technology in Society, Elsevier, vol. 77(C).
  15. Martínez-Rojas, María & Pardo-Ferreira, María del Carmen & Rubio-Romero, Juan Carlos, 2018. "Twitter as a tool for the management and analysis of emergency situations: A systematic literature review," International Journal of Information Management, Elsevier, vol. 43(C), pages 196-208.
  16. Zijing Ye & Ruisi Li & Jing Wu, 2022. "Dynamic Demand Evaluation of COVID-19 Medical Facilities in Wuhan Based on Public Sentiment," IJERPH, MDPI, vol. 19(12), pages 1-22, June.
  17. Jennifer Fromm & Kaan Eyilmez & Melina Baßfeld & Tim A. Majchrzak & Stefan Stieglitz, 2023. "Social Media Data in an Augmented Reality System for Situation Awareness Support in Emergency Control Rooms," Information Systems Frontiers, Springer, vol. 25(1), pages 303-326, February.
  18. Prabhsimran Singh & Surleen Kaur & Abdullah M. Baabdullah & Yogesh K. Dwivedi & Sandeep Sharma & Ravinder Singh Sawhney & Ronnie Das, 2023. "Is #SDG13 Trending Online? Insights from Climate Change Discussions on Twitter," Information Systems Frontiers, Springer, vol. 25(1), pages 199-219, February.
  19. Elbanna, Amany & Bunker, Deborah & Levine, Linda & Sleigh, Anthony, 2019. "Emergency management in the changing world of social media: Framing the research agenda with the stakeholders through engaged scholarship," International Journal of Information Management, Elsevier, vol. 47(C), pages 112-120.
  20. Geissinger, Andrea & Laurell, Christofer & Öberg, Christina & Sandström, Christian, 2023. "Social media analytics for innovation management research: A systematic literature review and future research agenda," Technovation, Elsevier, vol. 123(C).
  21. Francisco Javier Lacarcel & Raquel Huete, 2023. "Digital communication strategies used by private companies, entrepreneurs, and public entities to attract long-stay tourists: a review," International Entrepreneurship and Management Journal, Springer, vol. 19(2), pages 691-708, June.
  22. Li, Xinwei & Xu, Mao & Zeng, Wenjuan & Tse, Ying Kei & Chan, Hing Kai, 2023. "Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry," Journal of Retailing and Consumer Services, Elsevier, vol. 70(C).
  23. Jamali, Mehdi & Nejat, Ali & Ghosh, Souparno & Jin, Fang & Cao, Guofeng, 2019. "Social media data and post-disaster recovery," International Journal of Information Management, Elsevier, vol. 44(C), pages 25-37.
  24. Cano-Marin, Enrique & Mora-Cantallops, Marçal & Sanchez-Alonso, Salvador, 2023. "The power of big data analytics over fake news: A scientometric review of Twitter as a predictive system in healthcare," Technological Forecasting and Social Change, Elsevier, vol. 190(C).
  25. Chae, Bongsug (Kevin), 2019. "A General framework for studying the evolution of the digital innovation ecosystem: The case of big data," International Journal of Information Management, Elsevier, vol. 45(C), pages 83-94.
  26. Wen-zhong Shi & Fanxin Zeng & Anshu Zhang & Chengzhuo Tong & Xiaoqi Shen & Zhewei Liu & Zhicheng Shi, 2022. "Online public opinion during the first epidemic wave of COVID-19 in China based on Weibo data," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-10, December.
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