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Produkt- und prozessorientiertes Controlling als Instrument eines erfolgreichen Informationstechnologie-Managements

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Listed:
  • Morelli, Frank
  • Mekyska, Alexander
  • Mühlberger, Stefan

Abstract

Im IT-Bereich muss der Controlling-Fokus auf die Bereitstellung wertschöpfender Aktivitäten gelegt werden. Auf der Basis transparenter Leistungen für die Fachbereiche bietet sich der Einsatz eines standardisierten und integrierten Werkzeugkastens zur Effizienz-Messung von ITProzessen an. Der koordinierte Einsatz des in diesem Beitrag beschriebenen Instrumentariums soll zum Wandel der IT Abteilung vom 'Closed Shop' zum Service- und Problemlösungsanbieter führen.

Suggested Citation

  • Morelli, Frank & Mekyska, Alexander & Mühlberger, Stefan, 2004. "Produkt- und prozessorientiertes Controlling als Instrument eines erfolgreichen Informationstechnologie-Managements," Beiträge der Hochschule Pforzheim 116, Pforzheim University.
    • Handle: RePEc:zbw:pfobei:116
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    Cited by:

    1. Gildeggen, Rainer & Willburger, Andreas, 2016. "What constitutes a compensation free regulation of foreign-owned property in international law? Some thoughts on the protection of foreign investment against expropriations, the states' right to regul," Beiträge der Hochschule Pforzheim 160, Pforzheim University.
    2. Möller, Klaus & Gairing, Fritz & Mezger, Daniel & Jehnichen, Thomas, 2020. "Design of training processes in manual order picking," Beiträge der Hochschule Pforzheim 175, Pforzheim University.
    3. van der Burg, Tsjalle, 2022. "Competitive balance and demand for football: A review of the literature," Beiträge der Hochschule Pforzheim 179, Pforzheim University.
    4. Leroch, Martin Alois, 2022. "Moral institutions and evolution: In search of equilibria," Beiträge der Hochschule Pforzheim 176, Pforzheim University.
    5. Thesmann, Stephan & Frick, Martin & Konrad, Dominik, 2004. "E-Learning an der Hochschule Pforzheim," Beiträge der Hochschule Pforzheim 117, Pforzheim University.

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