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Produkt- und prozessorientiertes Controlling als Instrument eines erfolgreichen Informationstechnologie-Managements

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Listed:
  • Morelli, Frank
  • Mekyska, Alexander
  • Mühlberger, Stefan

Abstract

Im IT-Bereich muss der Controlling-Fokus auf die Bereitstellung wertschöpfender Aktivitäten gelegt werden. Auf der Basis transparenter Leistungen für die Fachbereiche bietet sich der Einsatz eines standardisierten und integrierten Werkzeugkastens zur Effizienz-Messung von ITProzessen an. Der koordinierte Einsatz des in diesem Beitrag beschriebenen Instrumentariums soll zum Wandel der IT Abteilung vom 'Closed Shop' zum Service- und Problemlösungsanbieter führen.

Suggested Citation

  • Morelli, Frank & Mekyska, Alexander & Mühlberger, Stefan, 2004. "Produkt- und prozessorientiertes Controlling als Instrument eines erfolgreichen Informationstechnologie-Managements," Beiträge der Hochschule Pforzheim 116, Pforzheim University.
  • Handle: RePEc:zbw:pfobei:116
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    Cited by:

    1. Gildeggen, Rainer & Willburger, Andreas, 2016. "What constitutes a compensation free regulation of foreign-owned property in international law? Some thoughts on the protection of foreign investment against expropriations, the states' right to regul," Beiträge der Hochschule Pforzheim 160, Pforzheim University.
    2. van der Burg, Tsjalle, 2022. "Competitive balance and demand for football: A review of the literature," Beiträge der Hochschule Pforzheim 179, Pforzheim University.
    3. Thesmann, Stephan & Frick, Martin & Konrad, Dominik, 2004. "E-Learning an der Hochschule Pforzheim," Beiträge der Hochschule Pforzheim 117, Pforzheim University.
    4. Möller, Klaus & Gairing, Fritz & Mezger, Daniel & Jehnichen, Thomas, 2020. "Design of training processes in manual order picking," Beiträge der Hochschule Pforzheim 175, Pforzheim University.
    5. Leroch, Martin Alois, 2022. "Moral institutions and evolution: In search of equilibria," Beiträge der Hochschule Pforzheim 176, Pforzheim University.

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