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IT-Controlling: So messen Sie den Beitrag der Informationstechnologie zum Unternehmenserfolg

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  • Müller, Arno
  • von Thienen, Lars
  • Schröder, Hinrich

Abstract

Viele Unternehmen verzeichnen in den letzten Jahren einen starken Anstieg der IT-Kosten. Sowohl absolut als auch in Relation zum Umsatz werden diese immer bedeutsamer. Somit stellt sich die Frage nach dem wirtschaftlichen Nutzen der IT-Systeme heute verstärkt. An dieser Stelle versagen die klassischen Instrumente des Controlling, die den Ressourcenverbrauch der IT transparent machen und die entstandenen Kosten auf Kostenstellen verrechnen können. Mit diesen Instrumenten kann der strategische und operative Nutzen der IT nicht nachgewiesen werden.

Suggested Citation

  • Müller, Arno & von Thienen, Lars & Schröder, Hinrich, 2004. "IT-Controlling: So messen Sie den Beitrag der Informationstechnologie zum Unternehmenserfolg," Arbeitspapiere der Nordakademie 2004-02, Nordakademie - Hochschule der Wirtschaft.
    • Handle: RePEc:zbw:nordwp:200402
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