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Can FinTech shape the dynamics of consumer credit usage among the un(der)banked?

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  • Ntwiga, Davis Bundi

Abstract

We use the 2016 FinAccess Household survey data of 2015 from 8665 households and desktop reviews to examine how perceptions, behaviour, financial literacy and socioeconomic characteristics of un(der) banked consumers can shape their dynamics towards credit usage. The challenges and opportunities for the market players are examined using desktop reviews and their role towards an increase in financial inclusion and credit usage through FinTech. The disruptive innovations have provided new possibilities, challenges and opportunities to boost financial and credit usage in the market. Consumer perceptions on cost, trust, source of financial advice, financial literacy and socio-economic characteristics influences credit usage. The business models being developed by the FinTech providers are taunted to change the landscape of lending to the un(der) banked.

Suggested Citation

  • Ntwiga, Davis Bundi, 2019. "Can FinTech shape the dynamics of consumer credit usage among the un(der)banked?," KBA Centre for Research on Financial Markets and Policy Working Paper Series 34, Kenya Bankers Association (KBA).
    • Handle: RePEc:zbw:kbawps:34
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    References listed on IDEAS

    as
    1. Ahlin, Christian & Jiang, Neville, 2008. "Can micro-credit bring development?," Journal of Development Economics, Elsevier, vol. 86(1), pages 1-21, April.
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    More about this item

    Keywords

    FinTech; un(der)banked; credit usage; perceptions and behaviour; challenges; opportunities; socio-economic characteristics;
    All these keywords.

    JEL classification:

    • G00 - Financial Economics - - General - - - General
    • G41 - Financial Economics - - Behavioral Finance - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making in Financial Markets
    • G23 - Financial Economics - - Financial Institutions and Services - - - Non-bank Financial Institutions; Financial Instruments; Institutional Investors

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