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Management Controls, Expectations, Common Knowledge and Culture

Author

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  • Shyam Sunder

    (Yale University, School of Management)

Abstract

Control in organizations can be defined as expectational equilibrium, or correspondence between how the members of an organization behave and how others expect them to behave. Using a contract model of organizations as the base, we use human expectations, common knowledge, and culture to propose a theory of control. Changes in factor and product market conditions tend to disrupt control in organizations. Strategic management consists of continual monitoring and anticipation of market conditions, and redesign, negotiation, and implementation of contracts to restore and maintain the expectational equilibrium.

Suggested Citation

  • Shyam Sunder, 2003. "Management Controls, Expectations, Common Knowledge and Culture," Yale School of Management Working Papers ysm337, Yale School of Management.
    • Handle: RePEc:ysm:somwrk:ysm337
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    Citations

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    Cited by:

    1. Rong-Ruey Duh & Karim Jamal & Shyam NMI Sunder, 2001. "Control and Assurance in E-Commerce: Privacy, Integrity and Security at eBay," Yale School of Management Working Papers ysm170, Yale School of Management.
    2. Shyam Sunder, 2005. "Social Norms versus Standards of Accounting," Yale School of Management Working Papers amz2525, Yale School of Management, revised 01 Sep 2005.
    3. Chisari, Omar O. & Ferro, Gustavo, 2009. "Gobierno Corporativo: los problemas, estado actual de la discusión y un ejercicio de medición para Argentina [Corporate Governance: the problems, the current stage of the discussion and a measureme," MPRA Paper 15630, University Library of Munich, Germany.

    More about this item

    Keywords

    Management Control; Expectations; Common Knowledge; Culture; Organization;
    All these keywords.

    JEL classification:

    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M40 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - General
    • D84 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Expectations; Speculations

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