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Reputation and quality reinterpreting policy instruments for service markets

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  • Annemieke Karel

Abstract

Analyses of the structure, conduct and performance features of services markets imply that traditional competition-policy instruments inaccurately reflect the degree of competition in these markets - and that more weight should be put on quality and the disciplining effects of non-price competition. ISCR's Annemieke Karel explains why.

Suggested Citation

  • Annemieke Karel, 2004. "Reputation and quality reinterpreting policy instruments for service markets," Competition & Regulation Times 375002, New Zealand Institute for the Study of Competition and Regulation.
    • Handle: RePEc:vuw:vuwcrt:375002
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    File URL: https://ojs.victoria.ac.nz/crt/article/view/3750
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