IDEAS home Printed from https://ideas.repec.org/p/vor/issues/2015-03-15.html
   My bibliography  Save this paper

Impact Of Information And Communication Technology (Ict) On Indian Banking Sector

Author

Listed:
  • V.V.S.Rama Krishna

Abstract

Information Technology has been one of the most important factors for the development of mankind. Information and communication technology (ICT) is the major advent in the field of technology which is used for access, process, storage and dissemination of information electronically. In recent times, Indian banking industry has been consistently working towards the development of technological changes and its usage in banking operation for improvement of their efficiency and customer’s satisfaction in today’s world. Banking industry is fast growing with the use of technology in the form of ATMs, on-line banking, Telephone banking, Mobile banking etc. Therefore, taking an advantage of information technologies (IT) is an increasing challenge for developing countries like India. Hence, the present research paper has made an attempt to study the role of Information and communication Technology (ICT) and its importance in the development of Indian banking sector. Key words: Information Technology (IT), Banking Industry, Customer Satisfaction, Network

Suggested Citation

  • V.V.S.Rama Krishna, 2015. "Impact Of Information And Communication Technology (Ict) On Indian Banking Sector," Working papers 2015-03-15, Voice of Research.
    • Handle: RePEc:vor:issues:2015-03-15
    as

    Download full text from publisher

    File URL: http://www.voiceofresearch.org/doc/Mar-2015/Mar-2015_15.pdf
    File Function: Full text
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Berger, Allen N, 2003. "The Economic Effects of Technological Progress: Evidence from the Banking Industry," Journal of Money, Credit and Banking, Blackwell Publishing, vol. 35(2), pages 141-176, April.
    2. Dreze, Jean & Sen, Amartya, 2002. "India: Development and Participation," OUP Catalogue, Oxford University Press, edition 2, number 9780199257492.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Angus Deaton & Jean Dreze, 2008. "Nutrition in India: Facts and Interpretations," Working Papers 1071, Princeton University, Woodrow Wilson School of Public and International Affairs, Research Program in Development Studies..
    2. Nathan H. Miller, 2008. "Competition When Consumers Value Firm Scope," EAG Discussions Papers 200807, Department of Justice, Antitrust Division.
    3. Gangopadhyay, Partha & Jain, Siddharth & Bakry, Walid, 2022. "In search of a rational foundation for the massive IT boom in the Australian banking industry: Can the IT boom really drive relationship banking?," International Review of Financial Analysis, Elsevier, vol. 82(C).
    4. Vaneet Bhatia & Sankarshan Basu & Subrata Kumar Mitra & Pradyumna Dash, 2018. "A review of bank efficiency and productivity," OPSEARCH, Springer;Operational Research Society of India, vol. 55(3), pages 557-600, November.
    5. Sripad Motiram & Lars Osberg, 2010. "Gender Inequalities in Tasks and Instruction Opportunities within Indian Families," Feminist Economics, Taylor & Francis Journals, vol. 16(3), pages 141-167.
    6. Berger, Allen N. & Boot, Arnoud W.A., 2024. "Financial intermediation services and competition analyses: Review and paths forward for improvement," Journal of Financial Intermediation, Elsevier, vol. 57(C).
    7. R. Raymond Sant & Stephen B. Carter, 2015. "Acquired Credit Unions: Drivers of Takeover," International Journal of Business and Social Research, MIR Center for Socio-Economic Research, vol. 5(8), pages 18-33, August.
    8. Vizard, Polly, 2005. "The contributions of Professor Amartya Sen in the field of human rights," LSE Research Online Documents on Economics 6273, London School of Economics and Political Science, LSE Library.
    9. Alex Bara & Pierre LeRoux, 2018. "Technology, Financial Innovations and Bank Behavior in a Low Income Country," Journal of Economics and Behavioral Studies, AMH International, vol. 10(4), pages 221-234.
    10. Allen N. Berger & Astrid A. Dick & Lawrence G. Goldberg & Lawrence White, 2005. "The Effects of Competition from Large, Multimarket Firms on the Performance of Small, Single-Market Firms: Evidence from the Banking Industry," Working Papers 05-02, New York University, Leonard N. Stern School of Business, Department of Economics.
    11. Kristian Alm & David S. A. Guttormsen, 2023. "Enabling the Voices of Marginalized Groups of People in Theoretical Business Ethics Research," Journal of Business Ethics, Springer, vol. 182(2), pages 303-320, January.
    12. Clots-Figueras, Irma, 2011. "Women in politics: Evidence from the Indian States," Journal of Public Economics, Elsevier, vol. 95(7-8), pages 664-690, August.
    13. Hasan, Iftekhar & Li, Xiang & Takalo, Tuomas, 2023. "Technological innovation and the bank lending channel of monetary policy transmission," BOFIT Discussion Papers 9/2023, Bank of Finland Institute for Emerging Economies (BOFIT).
    14. Sauro Mocetti & Marcello Pagnini & Enrico Sette, 2017. "Information Technology and Banking Organization," Journal of Financial Services Research, Springer;Western Finance Association, vol. 51(3), pages 313-338, June.
    15. Lin, Chen & Ma, Chicheng & Sun, Yuchen & Xu, Yuchen, 2021. "The telegraph and modern banking development, 1881–1936," Journal of Financial Economics, Elsevier, vol. 141(2), pages 730-749.
    16. Lionel Kesztenbaum & Jean-Laurent Rosenthal, 2014. "Income versus Sanitation; Mortality Decline in Paris, 1880-1914," PSE Working Papers halshs-01018594, HAL.
    17. repec:kqi:journl:2018-2-1-2 is not listed on IDEAS
    18. Gulati, Namrata & Ray, Tridip, 2016. "Inequality, neighbourhoods and welfare of the poor," Journal of Development Economics, Elsevier, vol. 122(C), pages 214-228.
    19. Cassan, Guilhem, 2019. "Affirmative action, education and gender: Evidence from India," Journal of Development Economics, Elsevier, vol. 136(C), pages 51-70.
    20. David C. Wheelock & Paul W. Wilson, 2009. "Are U.S. banks too large?," Working Papers 2009-054, Federal Reserve Bank of St. Louis.
    21. Abdelaati Daouia & Léopold Simar & Paul W. Wilson, 2017. "Measuring firm performance using nonparametric quantile-type distances," Econometric Reviews, Taylor & Francis Journals, vol. 36(1-3), pages 156-181, March.

    More about this item

    Keywords

    information technology (it); banking industry; customer satisfaction; network;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vor:issues:2015-03-15. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Avdhesh Jha (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.