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It’s not about the maestro: a case of orchestration failure in an interorganizational network

Author

Listed:
  • Maria Martini Barzolai

    (Dept. of Management, Università Ca' Foscari Venice)

  • Anna Moretti

    (Dept. of Management, Università Ca' Foscari Venice)

Abstract

Orchestrated networks represent one type of well-studied interorganizational networks where a central organization carries the burden of developing the network and making sure it reaches the desired outcomes. Through a qualitative case study in the tourism field, we enlighten how in such a process the orchestrator balances different pressures and dynamics coming from the other network members interacting at two different levels, the political and the operative ones. We explain the final negative outcome as the orchestrator failed to acknowledge (i) the multi-layered network structure, and (ii) the misalignment of actors’ belonging to the two levels of interaction (the operative and the political one). Our paper therefore represents one of the first empirical cases of orchestration failure and allows us to advance extant theory of orchestration by proposing a multi-level and pluralistic vision of such a process.

Suggested Citation

  • Maria Martini Barzolai & Anna Moretti, 2022. "It’s not about the maestro: a case of orchestration failure in an interorganizational network," Working Papers 10, Venice School of Management - Department of Management, Università Ca' Foscari Venezia.
    • Handle: RePEc:vnm:wpdman:196
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    More about this item

    Keywords

    interorganizational network; Network orchestration; Orchestration failure; Tourism;
    All these keywords.

    JEL classification:

    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation

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