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Mapping Health Care Innovation: Tracing Walls & Ceilings

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Listed:
  • Hertog, Friso den
  • Groen, Marjan
  • Weehuizen, Rifka

    (MERIT)

Abstract

Health care is in need of innovation on many strands. Patient-centered care appears to be the key to the realization of the main objectives: service quality, cost reduction, access, patient satisfaction and the quality of working life. Innovation, and more precisely, the diffusion and implementation of new methods, new techniques and new processes and systems appears to be a difficult task. Consequently, there is a strong need for knowledge about innovation processes in health care and the drivers and barriers affecting these efforts. This paper presents a framework for mapping innovation processes in health care services. The framework consists of two axes: (1) the horizontal axis of the health care process and the inter-functional walls which can complicate innovation efforts, and (2) the vertical axis of the echelons of power, which often create ceilings too impermeable to permit effective learning and decision making. The study is based on the experiences gathered in Publin, a running research network supported by the Fifth Framework Program and Innoflex, which ended in 2003.

Suggested Citation

  • Hertog, Friso den & Groen, Marjan & Weehuizen, Rifka, 2005. "Mapping Health Care Innovation: Tracing Walls & Ceilings," Research Memorandum 013, Maastricht University, Maastricht Economic Research Institute on Innovation and Technology (MERIT).
    • Handle: RePEc:unm:umamer:2005013
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    File URL: https://unu-merit.nl/publications/rmpdf/2005/rm2005-013.pdf
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    References listed on IDEAS

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    1. Carlsson, Bo & Jacobsson, Staffan & Holmen, Magnus & Rickne, Annika, 2002. "Innovation systems: analytical and methodological issues," Research Policy, Elsevier, vol. 31(2), pages 233-245, February.
    2. Pavitt, Keith, 1984. "Sectoral patterns of technical change: Towards a taxonomy and a theory," Research Policy, Elsevier, vol. 13(6), pages 343-373, December.
    3. Elizabeth Docteur & Howard Oxley, 2003. "Health-Care Systems: Lessons from the Reform Experience," OECD Health Working Papers 9, OECD Publishing.
    4. J Friso Den Hertog & Edward Huizenga, 2000. "The Knowledge Enterprise," World Scientific Book Chapters, in: The Knowledge Enterprise Implementation of Intelligent Business Strategies, chapter 1, pages 3-21, World Scientific Publishing Co. Pte. Ltd..
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    Cited by:

    1. Fernanda Nogueira & Carla Susana Marques, 2008. "Organizational Innovation: Research Into The Information /Training Paths Of Decision-Makers Within Hospital," Portuguese Journal of Management Studies, ISEG, Universidade de Lisboa, vol. 0(2), pages 237-254.

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