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Electronic payments in Mozambique: A baseline on their adoption in Maputo and Matola

Author

Listed:
  • Margarida Ortigao
  • Pedro Vicente
  • Esselina Macome

Abstract

This study analyses the access and use of financial services by small business owners in the cities of Mozambique, as an important tool for boosting economic growth and diminishing inequality. It correlates owners and business characteristics with the probability of adopting Points-of-Sale (POS), Mobile Banking and Mobile Money in everyday transactions. The main findings highlight that what mostly affects the use of POS is the size of business and the volume of transactions (positively correlated with POS adoption), while using mobile phone technologies for payments predominantly depends on the owner s age and whether he/she is a frequent cellphone user. Moreover, to increase the use of electronic means of payment it is necessary to increase financial literacy and improve the banking services.

Suggested Citation

  • Margarida Ortigao & Pedro Vicente & Esselina Macome, 2015. "Electronic payments in Mozambique: A baseline on their adoption in Maputo and Matola," NOVAFRICA Working Paper Series wp1503, Universidade Nova de Lisboa, Nova School of Business and Economics, NOVAFRICA.
    • Handle: RePEc:unl:novafr:wp1503
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    References listed on IDEAS

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    3. William Jack & Tavneet Suri, 2014. "Risk Sharing and Transactions Costs: Evidence from Kenya's Mobile Money Revolution," American Economic Review, American Economic Association, vol. 104(1), pages 183-223, January.
    4. Kendall, Jake & Mylenko, Nataliya & Ponce, Alejandro, 2010. "Measuring financial access around the world," Policy Research Working Paper Series 5253, The World Bank.
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    Keywords

    Maputo; mobile money; Mozambique;
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