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Dedication versus flexibility in field service operation

Author

Listed:
  • Karaesmen, F.
  • van der Duyn Schouten, F.A.

    (Tilburg University, Center For Economic Research)

  • van Wassenhove, L.N.

Abstract

No abstract is available for this item.

Suggested Citation

  • Karaesmen, F. & van der Duyn Schouten, F.A. & van Wassenhove, L.N., 1998. "Dedication versus flexibility in field service operation," Discussion Paper 1998-24, Tilburg University, Center for Economic Research.
    • Handle: RePEc:tiu:tiucen:bdf04f5c-c0a2-4b80-bb09-1ee6f0f58e67
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    File URL: https://pure.uvt.nl/ws/portalfiles/portal/1254490/KFDSFWLN5616989.pdf
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    Cited by:

    1. Alireza KHORAKIAN & Yaghoob MAHARATI & Elahe NASERINEJAD, 2016. "A comparison of the impacts of managerial flexibility and fit of required flexibility on customer satisfaction: banks and financial institutes," Romanian Economic Business Review, Romanian-American University, vol. 11(1), pages 51-66, March.

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