Strategic Issues in Financial Governance: A Scientific Exploration of Internal Control and Digital Innovation for Business Success

This comprehensive study delves into the dynamic interplay between internal control, audit, and digitalization within the context of Royal Air Maroc (RAM). Drawing from both literature insights and real-world experiences, the discussion emphasizes the pivotal role of effective internal control and audit practices in enhancing a company's performance. The literature review underscores the significance of employee involvement, clear communication, and the role of digitalization in modernizing control procedures. In parallel, the internship experience at RAM aligns with these principles, highlighting the importance of well-trained staff, benchmarking, and the willingness to adapt. The discussion further explores the challenges and opportunities presented by the digitalization of internal control, emphasizing the need for a strategic approach to gain buy-in from operational teams. The results accentuate the importance of internal control in preventing errors and fraud, making a compelling case for a continuous improvement mindset. The report advocates for effective communication to bridge the understanding gap between departments, underscoring the symbiotic relationship between audit and internal control. Additionally, the role of digitalization, encompassing technologies like Robotic Process Automation (RPA) and data mining, is emphasized as a key enabler for optimal processes and enhanced performance.