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Conflict Management Competence by University Students

Author

Listed:
  • Jana Marie ?afránková

    (Charles University, Faculty of Education)

  • Lenka Emrová

    (Faculty of Arts, Department of Psychology)

Abstract

Conflict situations are an integral part of the work and the inability to resolve conflict is the biggest source of stress and dissatisfaction in the workplace. The aim of paper is to analyse conflict management strategies by university students. Reseach question is what choices of strategies for resolving conflict is prefered by university students.The paper is based on the analysis of available scientific literature about coflict resolution strategies and on the analysis of the results questionnaire survey among students of the Masaryk Institute of Advanced Studies of the Czech Technical University in Prague. Our study shows that students choose the easiest strategy for resolving conflict ? compromise or prefer to avoid conflict. The results show the need to learn and practice appropriate strategies for conflict management among students.

Suggested Citation

  • Jana Marie ?afránková & Lenka Emrová, 2018. "Conflict Management Competence by University Students," Proceedings of International Academic Conferences 7508879, International Institute of Social and Economic Sciences.
    • Handle: RePEc:sek:iacpro:7508879
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    File URL: https://iises.net/proceedings/iises-annual-conference-sevilla/table-of-content/detail?cid=75&iid=038&rid=8879
    File Function: First version, 2018
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    More about this item

    Keywords

    Competence; Social Competence; Interpersonal Conflict; Strategies for Conflict Management;
    All these keywords.

    JEL classification:

    • D74 - Microeconomics - - Analysis of Collective Decision-Making - - - Conflict; Conflict Resolution; Alliances; Revolutions
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions
    • A14 - General Economics and Teaching - - General Economics - - - Sociology of Economics

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