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Hotel Business Training For Personnel Development: Enhancing Chinese Language Skills

Author

Listed:
  • Chuleewan Praneetham

    (Suratthani Rajabhat University)

  • Jittree Saithong

    (Suratthani Rajabhat University)

  • NISARAT THAITHONG

    (Suratthani Rajabhat University)

  • NISA CHARUSIRICHAI

    (Suratthani Rajabhat University)

  • Mantanan Khunrit

    (Suratthani Rajabhat University)

  • TATIANA LITVINOVA

    (Suratthani Rajabhat University)

  • PRASERT SITTHIJIRAPAT

    (Sripatum University)

Abstract

The purposes of this research were: 1) to compare the difference of achievement scores earned in Chinese knowledge and skills of hotel personnel before and after the training for personnel development in enhancing Chinese language skills, and 2) to study the satisfaction towards the training of hotel personnel. The research samples consisted of 50 hotel staff in Koh Samui, Thailand, collected by purposive sampling technique. The instruments used in this research were the course modules for hotel business training for personnel development in enhancing Chinese language skills, pre-test and post-test, and satisfied evaluated questionnaire. The frequency, percentage, mean, standard deviation, and t-test were used to analyze the data. The findings indicated that: 1) the hotel personnel?s achievement in enhancing Chinese language knowledge and skills increased with statistical significance (p

Suggested Citation

  • Chuleewan Praneetham & Jittree Saithong & NISARAT THAITHONG & NISA CHARUSIRICHAI & Mantanan Khunrit & TATIANA LITVINOVA & PRASERT SITTHIJIRAPAT, 2017. "Hotel Business Training For Personnel Development: Enhancing Chinese Language Skills," Proceedings of International Academic Conferences 4607243, International Institute of Social and Economic Sciences.
    • Handle: RePEc:sek:iacpro:4607243
    as

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    File URL: https://iises.net/proceedings/31st-international-academic-conference-london/table-of-content/detail?cid=46&iid=037&rid=7243
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    References listed on IDEAS

    as
    1. Witchuta Haicharoen, 2016. "A Study on Culture and Way of Life Sustainable of the People in Koh Samui," Proceedings of Arts & Humanities Conferences 3806159, International Institute of Social and Economic Sciences.
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      More about this item

      Keywords

      hotel business; training; personnel development; language skills;
      All these keywords.

      JEL classification:

      • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
      • L80 - Industrial Organization - - Industry Studies: Services - - - General

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      This paper has been announced in the following NEP Reports:

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