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Students' emotional bargaining in higher education: a case study of staff views

Author

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  • Brendan Bartram

    (University of Wolverhampton)

Abstract

In a bid to investigate what would appear to be a relatively under-explored aspect of staff-student interactions, this paper offers a critical examination of the ways in which emotion is sometimes utilised as a resource by students in Higher Education (HE). It begins by reviewing a number of psychological and sociological studies of emotion, before moving on to an examination of the role of emotion in the HE context. Devised as a qualitative case study located in a modern English university, the paper in part adopts a discursive psychology approach to explore students? use of emotion as a bargaining tool in emailed requests for study concessions. It also makes use of interview data collected from 12 university staff members to provide a staff perspective on the issues at hand.

Suggested Citation

  • Brendan Bartram, 2014. "Students' emotional bargaining in higher education: a case study of staff views," Proceedings of International Academic Conferences 0300920, International Institute of Social and Economic Sciences.
    • Handle: RePEc:sek:iacpro:0300920
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    File URL: https://iises.net/proceedings/11th-international-academic-conference-reykjavik/table-of-content/detail?cid=3&iid=5&rid=920
    File Function: First version, 2014
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    More about this item

    Keywords

    Higher Education; emotional bargaining; emotion; interviews;
    All these keywords.

    JEL classification:

    • I21 - Health, Education, and Welfare - - Education - - - Analysis of Education
    • I23 - Health, Education, and Welfare - - Education - - - Higher Education; Research Institutions
    • I29 - Health, Education, and Welfare - - Education - - - Other

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