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Improving The Activities Of Bodies And Organizations Of The Public Sphere In Russia Through The Implementation Of The European Model Of Quality Improvement
[Совершенствование Деятельности Органов И Организаций Публичной Сферы В России Посредством Внедрения Европейской Модели Совершенствования Качества]

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Abstract

This study is devoted to the study and analysis of the experience and problems of implementation of one of the modern models of quality management in the field of public administration - the European model for improving the performance of public sector organizations through the self-assessment of the Common Assessment Framework, CAF (hereinafter - CAF).

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  • Maslov Dmitry & Lavrova Tatiana & Markwart Emil', 2021. "Improving The Activities Of Bodies And Organizations Of The Public Sphere In Russia Through The Implementation Of The European Model Of Quality Improvement [Совершенствование Деятельности Органов И," Working Papers s21201, Russian Presidential Academy of National Economy and Public Administration.
    • Handle: RePEc:rnp:wpaper:s21201
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    Keywords

    models of quality management;

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