Manifestations Of Occupational Stress

Occupational stress is the stress generated by activities at work with high responsibility, which results in a strain of employee skills and availability. The present study is a comparative study aims to identify experiential stress levels of employees in public relations departments and those without direct contact with the public in local government and the coping methods they use to reduce stress levels. Working hypotheses are: 1. Employees of public relations departments live a much higher stress levels than those without direct contact with the public departments. H0: No significant differences between values of stress levels compared to the two structures. H1: There are significant differences. 2. Employees of public relations departments will frequently use coping strategies focused on emotion than structures other employees, who will call more often centered on tactics problem. H0: No significant differences between values obtained from emotion-centered coping strategies, on that issue, the subjects of the two structures. H1: There are differences. Using interviews, personal inventory to assess stress and Lazarus and Folkman scale were obtained the following results: It disproves hypothesis 1. Null hypothesis is accepted, with significant differences between the two structures at the scale of "Medium." Hypothesis 2 is confirmed. Specific hypothesis H1 is accepted: there are significant differences in coping strategies, employees of public relations departments often turning to strategies centered on emotion. Proper relationship between stress levels and forms of coping training helps experienced different types of stress, and could aim to establish an employee to use learning strategies effectively in control of his reactions.