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Metody dostarczania towarów przez polskie sklepy internetowe – wyniki badań
[Methods of Order Deliveries in Polish E-shops - Results of Research]

Author

Listed:
  • Chodak, Grzegorz

Abstract

In this article the results of surveys realized in 607 Polish e-shops were presented. First part of this word characterizes online stores in the context of number of purchases. The main part of article shows the analysis concerning methods of delivering purchases in Polish online stores. The comparison with previous research conducted in 2010, concerning the market share of courier companies was presented. The results of evaluation of courier companies service quality and determinants of the choice of courier company were shown in the last part of this article.

Suggested Citation

  • Chodak, Grzegorz, 2013. "Metody dostarczania towarów przez polskie sklepy internetowe – wyniki badań [Methods of Order Deliveries in Polish E-shops - Results of Research]," MPRA Paper 53288, University Library of Munich, Germany, revised May 2013.
    • Handle: RePEc:pra:mprapa:53288
    as

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    File URL: https://mpra.ub.uni-muenchen.de/53288/1/MPRA_paper_53288.pdf
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    References listed on IDEAS

    as
    1. Chodak, Grzegorz & Latus, Łukasz, 2011. "Analiza metod dostarczania towarów przez polskie sklepy internetowe – wyniki badań [Analysis of Products Deliveries Methods Applyied in Polish Internet Shops – Results of Research]," MPRA Paper 36714, University Library of Munich, Germany.
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    Cited by:

    1. repec:pra:mprapa:59366 is not listed on IDEAS
    2. Chodak, Grzegorz & Łęczek, Justyna, 2014. "Problem ostatniej mili – wyniki badań sklepów internetowych i konsumentów [Last mile problem – results of on-line stores and customers research]," MPRA Paper 68851, University Library of Munich, Germany, revised Aug 2014.

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    More about this item

    Keywords

    e-commerce; internet shop; courier companies; distribution;
    All these keywords.

    JEL classification:

    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • L99 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Other

    Statistics

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